Okta10.04.2026
Senior Technical Architect, Okta
Washington
Обязанности
- 01Work hands on with Okta customers, primarily in a post-sales role, to provide innovative consulting services
- 02Gather, analyze, and document post-sales requirements
- 03Be dedicated to providing excellent design and deployment solutions resulting in extraordinary customer satisfaction
- 04Manage project scope, schedule, status, and documentation
- 05Mentor and train customers on the service
- 06Act as a liaison between Customers and Product Management to drive product development
- 07Lead interaction and collaboration with other Okta teams such as Engineering and Support as needed to address escalated issues
- 08Interact with management and other roles within the customer organization and Okta
- 09Collaborate with the sales team on existing customers up-sell and cross-sell opportunities
- 10Perform hands on technical design, configuration, and troubleshooting of the Okta service
- 11Shape and Influence Okta’s growth and scalability, by designing new offerings, and finding new ways to deliver amazing customer satisfaction
- 12Manage multiple concurrent deployment projects
- 13Apply knowledge of technologies and protocols to support identity federation and robust access control models, such as SAML 2.0, WS-Federation, OAuth, and OpenID Connect
- 14While providing customer service, apply knowledge of cloud architectures as well as complex enterprise on-premise IT landscapes
- 15Apply software development experience (Java, Ruby, .Net, PHP, REST/JSON, etc) when working with customers
- 16Utilize knowledge of typical enterprise identity life cycle management processes and standards
- 17Apply experience with JavaScript and one of the major JavaScript MVC frameworks (Backbone, Angular, Ember, React, etc.) when working on customer integrations
- 18May provide mentoring, guidance, and expertise to less experienced team members
- 19Ensure quality and time management processes are followed by team (e.g., change controls, time tracking)
- 20Commit to and use a knowledge repository for deployment standard methodologies and other customer ideas as continuous improvement
Требования
- 015-7 years experience as a technical consultant delivering solutions to external customers
- 02Experience with technologies and protocols to support identity federation and robust access control models (e.g., OAuth, OpenID Connect, SAML 2.0, WS-Federation)
- 03Software development experience (Java, Ruby, .Net, PHP, REST/JSON, etc)
- 04Some knowledge of enterprise web technologies, security and cutting-edge infrastructures
- 05Experience with JavaScript and one of the major JavaScript MVC frameworks (Backbone, Angular, Ember, React, etc.)
- 06Ability to work independently and multi-functionally supporting the development of client work you're doing
- 07Knowledge of typical enterprise identity life cycle management processes and standards
- 08Ability to Multi-task and manage multiple customer engagements is a requirement
- 09Able and willing to be a hands-on contributor
- 10Superb communication skills, including issue tracking, triaging and crisis management
- 11Experience in Process Improvement, Decision-making, Managing Processes, Planning, Analyzing Information and Developing Standards
- 12This position requires the ability to access federal environments and/or have access to protected federal data
- 13As a condition of employment for this position, the successful candidate must be able to submit documentation establishing U.S. Person status (e.g. a U.S. Citizen, National, Lawful Permanent Resident, Refugee, or Asylee. 22 CFR 120.15) upon hire
- 14Must be available to work onsite at Fort Meade
- 15Must have active Top Secret Clearance
Условия
- 01Up to 50% future travel required to customer sites