Workato25.02.2026
Technical Architect, Professional Services
Palo Alto
Обязанности
- 01Participate as a lead architect in professional services engagements such as customized customer onboarding, statements of work, and other customer enablement activities
- 02Lead business requirements sessions
- 03Develop architectural designs for customer integrations and automations
- 04Conduct recipe reviews
- 05Advise on unit testing best practices
- 06Advise on integration testing and user acceptance testing best practices
- 07Conduct production readiness assessments
- 08Advise on production deployment procedures
- 09Conduct post-live deployment health checks and guidance on recipe and process optimizations
- 10Provide thorough knowledge transfer to customer and partner teams
- 11Apply and advise on frameworks, such as Workato’s GEARS and Workato’s Embedded Product Guide, to align with customer organizations
- 12Be a Workato evangelist with the ability to discover and demonstrate how Workato can effectively help companies with their business automation needs
- 13Become the trusted technical advisor to customers and partners from an overall solution, architecture and implementation perspective for the Workato platform
- 14Contribute to the growth of our professional services department by creating or enhancing content such as presentations, demos, white papers, best practices, architecture patterns, and online courses
- 15Lead, mentor, and train team members from the extended pre-sales and post-sales teams to enable them with content and knowledge
- 16Develop content to coach our partner ecosystem on Workato delivery best practices
Требования
- 01Bachelor’s degree or equivalent education in Computer Science, Software Engineering, or in a related field
- 025+ years of technology transformation consulting, including implementation experience with one or more common integration or middleware solutions and/or API management solutions
- 03Proven results leading and overseeing customer and/or partner success in the following domains: front-end and back-end solution architecture, enterprise architecture, development, and test/release management strategies, change management, and direct leadership in designing solutions that meet or exceed customer needs
- 04Experience documenting business processes and applying technology to optimize and automate these processes
- 05Communication skills to effectively communicate with technical, business, and C-level stakeholders alike
- 06Deep understanding of security and governance needs for large enterprise organizations
- 07Strong interpersonal skills with the ability to convey and relate ideas to others and work in a collaborative and cross-functional environment
- 08Excellent verbal and written communication skills and the ability to communicate ideas visually and create and conduct professional presentations
- 09Self-starter and ability to work independently and as part of a distributed team, and willingness to take ownership of situations and problems
- 10Ability to travel to the client site up to 25%, but may be higher or lower based on prevailing circumstances
Условия
- 01The pay for this role may range from $120,000 to $150,000, plus variable compensation, benefits, perks, and equity
- 02Vibrant and dynamic work environment
- 03Flexible, trust-oriented culture
- 04Balance productivity with self-care
- 05Ability to travel to the client site up to 25%