Workato06.05.2026

Senior Technical Consultant

Guadalajara

Обязанности

01Onboarding new customers onto Workato’s platform by providing technical consulting, guidance, and enablement to customers to achieve value quickly
02Engaging with customers to gather integration and automation requirements and leading the solution design process jointly with customers
03Sharing best practices from a business and technical perspective, related to deployment models and governance structures
04Working closely with Product and Engineering to review customer requirements and feedback, and identify opportunities for Workato platform enhancements, while managing customer expectations
05Becoming a Workato evangelist with the ability to demonstrate how Workato can drive business automation in both direct deployments and embedded solutions across a broad set of industries
06Becoming a trusted customer advisor and a customer advocate within Workato
07Participating in and conducting post-onboarding deployment health checks and guidance on integration and process optimizations
08Contributing to the growth of our technical consulting team by creating or enhancing content such as presentations, demos, best practices, architecture patterns, and online courses for use by both customers and enabling our extended team
09Prioritizing and delivering an outstanding customer service experience to Workato customers
10Manage multiple priorities and projects simultaneously, as well as any other duties that may be assigned from time to time

015+ years of hands-on experience in solutions and implementation consulting
02Knowledge and understanding of integrations and system design principles
03Good understanding of technology and industry trends, especially in the app integration space
04Demonstrated implementation of quality integration solutions by applying best practices
05Demonstrated good understanding of on-premise infrastructure & cloud-based deployments, configurations along with monitoring & management
06Demonstrated understanding of the SDLC & end-to-end experience in developing, supporting & troubleshooting integrations
07Demonstrated ability to create quality technical documentation
08Experience working with at least one (1) Integration Platforms such as Workato, Tray, TIBCO, Dell Boomi, MuleSoft, WebMethods, Oracle Integration Suite
09Experience working with cloud business apps like Workday / NetSuite / Salesforce / Servicenow / SAP is a plus
10Experience with web development frameworks and knowledge of JS frontend and backend is a plus
11Experience with OEM or embedded SaaS solutions is a plus
12Experience embedding third-party integrations or iFrames into web app is a plus