Samsara23.04.2026
Enterprise Implementation Consultant - Public Sector
Remote - US
Обязанности
- 01Be on the front-lines and ensure our customers increase the safety, efficiency, and sustainability of their operations with our IoT platform
- 02Manage the deployment of Samsara technology to large-scale US Public Sector customers, enabling customers to achieve quick time to value in their investment
- 03Create launch plans and a roadmap to increase product usage
- 04Track implementation progress, participation, product adoption, and account health
- 05Run training sessions, demonstrate Samsara’s technology, and work through challenges with executives and day-to-day users of the system across numerous use cases
- 06Juggle multiple customer engagements in parallel and work cross-functionally to deliver an exceptional experience for our customers
- 07Deeply understand the Samsara platform’s capabilities and explain them to customers of all types
- 08Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices
Требования
- 014+ years of experience in a senior Customer Success, account management, or strategic consulting role
- 02Enterprise SaaS experience preferred
- 03This is a demanding position with high internal visibility, that requires strong priority management and high emotional intelligence
- 04Experience supporting or working with technical products
- 05Excellent consultative skills with experience in end to end system implementations
- 06Proven track record of building trust and communicating effectively with a wide variety of stakeholders: executives, Product and Engineering leadership, day-to-day users of our software
- 07Diplomacy, tact, and poise under pressure when working through customer issues
- 08Bachelor’s degree from a 4-year institution
- 09Strong bias for action, the ability to think big, with insistence on high standards
Условия
- 01Role requires 10-20% travel within the US
- 02This role is open to candidates residing in the US except Alaska, Austin metro, California, Chicago metro, Connecticut, Dallas metro, Denver metro, Houston metro, Maryland, Massachusetts, New Jersey, New York, Rhode Island, Washington, and Washington DC metro