Plaid19.05.2026

Named Account Manager, Enterprise

Полная занятостьУдалёнка

Обязанности

01Manage and grow a portfolio of Plaid’s largest enterprise customers, typically spanning 10-15 accounts depending on complexity and scope
02Build trusted relationships with executive sponsors, decision-makers, influencers, and day-to-day operators across customer organizations
03Drive customer adoption, engagement, retention, and growth by aligning Plaid solutions to customer business goals and use cases
04Lead commercial conversations including renewals, expansions, strategic partnership discussions, and account planning
05Identify and execute on growth opportunities in partnership with Account Executives and cross-functional teams
06Act as a strategic consultant to customers by delivering industry insights, product guidance, and data-driven recommendations
07Lead key customer initiatives including business reviews, operational checkpoints, product launches, and technical escalations
08Develop account strategies that balance short-term execution with long-term customer growth and success
09Partner closely with internal teams including Sales, Solutions Engineering, Product, Engineering, Support, and Legal to drive successful outcomes
10Advocate for customers internally by sharing feedback, surfacing market insights, and influencing product direction

017+ years of experience in a client-facing commercial role such as Account Management, Strategic Partnerships, Consulting or Business Development
02Demonstrated success managing and growing enterprise customer relationships in a fast-paced environment
03Previous B2B technology experience is a strong plus
04Strong commercial acumen with experience driving renewals, expansions, and strategic customer outcomes
05Proven ability to navigate complex organizations and influence stakeholders at all levels, including executive leadership
06Experience partnering cross-functionally with Sales, Product, Engineering, and Support teams
07Strong problem-solving and strategic thinking skills with the ability to manage multiple priorities simultaneously
08Excellent communication, presentation, and relationship management skills
09Ability to quickly learn technical concepts and understand complex product ecosystems
10High degree of ownership, curiosity, adaptability, and customer empathy
11Experience working with B2B technology, fintech, API infrastructure, payments, or financial services products (preferred)

01Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k)
02Pay is based on factors such as scope and responsibilities of the position, candidate's work experience and skillset, and location
03Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans
04Additional compensation in the form(s) of equity and/or commission are dependent on the position offered
05Plaid is proud to be an equal opportunity employer and values diversity at our company
06Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process