Ramp18.03.2026
Senior Account Manager | Commercial
Полная занятостьУдалёнка
Обязанности
- 01Build deep, trust-based relationships with decision makers and executive stakeholders across your book of business, becoming a go-to partner and driving genuine excitement around Ramp
- 02Conduct consultative discovery that uncovers second and third-level pain points, and position solutions that clearly tie to customer needs and business outcomes
- 03Own retention, adoption, and expansion across your portfolio — driving urgency through value-led conversations and overcoming complex objections with confidence
- 04Develop and execute multi-threaded account strategies, identifying key stakeholders and building relationships across multiple contacts and levels within each account
- 05Lead high-impact Executive Business Reviews (EBRs/QBRs), delivering structured, audience-tailored presentations that align on strategy, surface growth opportunities, and showcase Ramp's roadmap
- 06Manage SFDC pipeline with precision, maintaining accurate notes, forecasts, and opportunity data that can be leveraged for account-level planning and reporting
- 07Serve as a product expert, consulting on core integrations (ERP, HRIS) and distinguishing between customer-side configuration issues and Ramp platform issues to drive faster resolution
- 08Deliver targeted, prioritized product feedback on behalf of your customers to influence Ramp's roadmap
- 09Proactively identify process improvements across tooling, dashboards, and GTM workflows, and drive those improvements forward
- 10Act as an onboarding buddy and mentor to new team members, contributing to continuing education and the overall success of the Commercial AM team
- 11Collaborate cross-functionally with product, support, and marketing teams, communicating proactively and managing stakeholder expectations effectively
Требования
- 015+ years of account management or B2B sales experience, with a track record of driving expansion and retention within a commercial or mid-market portfolio
- 02Demonstrated ability to run executive-level conversations and multi-thread across complex organizations
- 03Strong discovery and consultative selling skills — you know how to dig beneath the surface and tie solutions to real business pain
- 04Excellent verbal and written communication skills, with the ability to tailor your message to any audience — from finance analysts to C-suite executives
- 05Strong organizational and project management skills, with the ability to independently prioritize a large, active book of business
- 06Experience maintaining CRM hygiene (Salesforce preferred) and leveraging pipeline data for account forecasting
- 07High adaptability and comfort operating in a fast-moving, evolving environment
Условия
- 01Pay range for candidates located in NYC or SF: $164,000 - $225,000
- 02Pay range for candidates located in all other locations: $148,000 - $202,000
- 03Flexible PTO
- 04Unlimited AI token usage
- 05Centralized home-office equipment ordering
- 06Health and wellness stipend
- 07Budget for intra-office travel
- 08Weekly coffee stipend
- 09100% medical, dental & vision insurance coverage for you, with partial coverage for dependents (US)
- 10One Medical annual membership (US)
- 11401(k), including employer match on contributions made while employed by Ramp (US)
- 12Fertility HRA (up to $10,000 per year) (US)
- 13Parental leave: up to 16 weeks (80 days) at 100% pay (US)
- 14Pet insurance (US)
- 15In-office perks: lunch, snacks, drinks, and more (US)
- 16Relocation support to NYC or SF (as needed) (US)
- 17Group medical, dental, and vision coverage through Sun Life (Canada)
- 18Life, AD&D, and disability coverage (Canada)
- 19Fertility drug coverage (up to $4,000 lifetime) (Canada)
- 20Group Retirement Plan with employer match (RRSP + DPSP) (Canada)
- 21Parental leave: up to 16 weeks (80 days) at 100% pay, with additional time available at reduced pay (Canada)
- 22Employee Assistance Program and virtual care through Lumino Health (Canada)
- 23Private medical insurance (UK)