Postman07.04.2026
Customer Success Engineer, Spanish Speaking
London
Обязанности
- 01Unblock customers facing setup issues and complex architectural challenges
- 02Identify patterns and build solutions to prevent recurring problems
- 03Partner with CSMs to understand business objectives and translate them into technical reality
- 04Conduct deep technical discovery and design deployable implementation paths
- 05Build reusable assets like technical guides, templates, scripts, or reference implementations
- 06Capture customer challenges and propose interim solutions to inform product roadmap
- 07Design pragmatic solutions like workarounds or custom scripts when standard functionality is insufficient
Требования
- 016-8+ years in a technical customer-facing role
- 02Strong foundation in Computer Science or Engineering
- 03Experience with JavaScript and related technologies like Node.js or TypeScript
- 04Deep understanding of APIs, developer workflows, and modern DevOps practices
- 05Proven ability to scope ambiguous problems and deliver working solutions quickly
- 06Experience building technical collateral that scales
- 07Comfort engaging both individual developers and enterprise architects
- 08Fluent in Spanish
- 09Comfortable in Postman and familiar with developer tools like GitHub, AWS, Azure
Условия
- 01Pay-on-performance philosophy
- 02Flexible schedule
- 03Comprehensive benefits including full medical coverage
- 04Flexible PTO
- 05Wellness reimbursement
- 06Monthly lunch stipend
- 07Wellness programs
- 08Team-building events
- 09Donation-matching program
- 10In-office work: 5 days a week in San Francisco Bay Area, Boston, Austin, Tokyo, London; 3 days a week transitioning to 5 in Bangalore