Postman07.04.2026

Customer Success Engineer, French Speaking

Paris

Обязанности

01Unblock customers facing everything from basic setup issues to complex architectural challenges
02Identify patterns and build solutions that prevent problems from happening again
03Partner with CSMs to understand business objectives and translate them into technical reality
04Perform deep technical discovery, understand customer's entire stack, and design implementable solutions
05Build reusable assets such as technical guides, templates, scripts, or reference implementations to scale best practices
06Capture customer challenges, propose interim solutions, and document gaps to inform product roadmap discussions
07Design pragmatic solutions (workarounds, custom scripts, integrations) when out-of-the-box functionality is insufficient
08Consult on technical implementation paths and guide integrations for enterprise customers

016-8+ years in a technical customer-facing role
02Strong foundation in Computer Science or Engineering (degree or equivalent real-world experience)
03Experience with JavaScript and related technologies such as Node.js or TypeScript, or equivalent experience with other modern scripting languages
04Deep understanding of APIs, developer workflows, and modern DevOps practices
05Proven ability to scope ambiguous problems and deliver working solutions quickly
06Experience building technical collateral that scales - scripts, templates, automation tools
07Comfort engaging both individual developers and enterprise architects
08Fluent in French

01Pay-on-performance philosophy
02Flexible schedule
03Full medical coverage
04Flexible PTO
05Wellness reimbursement
06Monthly lunch stipend
07Wellness programs for physical and mental health
08Frequent team-building events
09Donation-matching program
10In-office collaboration (5 days/week for hubs in San Francisco Bay Area, Boston, Austin, Tokyo, London; 3 days/week in Bangalore transitioning to 5 days by end of year)