Postman14.04.2026
Technical Enablement Program Manager
San Francisco
Обязанности
- 01Build and scale technical enablement programs
- 02Design and manage global technical enablement initiatives that support Solution Engineers and Customer Solution Engineers across the customer lifecycle
- 03Develop scalable enablement frameworks that ensure technical teams can consistently deliver high-impact customer engagements
- 04Develop technical accreditation and certification programs
- 05Create structured technical accreditation programs that validate expertise in Postman’s platform and API workflows
- 06Build learning paths that help technical teams continuously grow their platform knowledge and technical capabilities
- 07Enable Solution Engineers for successful customer evaluations
- 08Ensure SEs have strong technical acumen on Postman’s platform and how it fits into modern API and developer workflows
- 09Build programs that strengthen: Technical discovery and solution mapping Technical storytelling and demo delivery Proof-of-Value (POV) design and execution
- 10Develop reusable demo frameworks, technical assets, and playbooks to support customer evaluations
- 11Enable Customer Solution Engineers to drive adoption and success
- 12Ensure CSEs are equipped to guide customers through technical onboarding and implementation
- 13Build enablement programs focused on: Driving platform adoption and usage Best practices for scaling Postman across teams Supporting complex customer technical issues, including P0 technical support scenarios Guiding customers through enterprise API workflows and governance
- 14Partner cross-functionally across the company
- 15Collaborate with Product and Engineering to translate new platform capabilities into training, labs, and technical learning content
- 16Partner with Sales Engineering and Customer Success leadership to identify skill gaps and prioritize enablement initiatives
- 17Work with Product Marketing and RevOps to support new product launches and technical go-to-market initiatives
- 18Measure impact and continuously improve
- 19Define and track success metrics such as technical accreditation completion, demo effectiveness, POV success rates, onboarding effectiveness, and customer adoption metrics
- 20Gather feedback from the field to continuously improve enablement programs and learning experiences
Требования
- 015+ years of experience in technical enablement, sales engineering enablement, developer enablement, or technical program management within a SaaS or developer-focused company
- 02Experience working with Solution Engineers, Sales Engineers, Customer Success Engineers, or developer-facing teams
- 03Strong understanding of API platforms, developer workflows, or technical SaaS products
- 04Proven experience building technical training programs, certifications, or enablement frameworks
- 05Ability to translate complex technical concepts into clear, practical learning experiences
- 06Strong program management skills with the ability to drive cross-functional initiatives across global teams
- 07Excellent communication and facilitation skills, with experience delivering workshops or technical enablement sessions
- 08A data-driven mindset with the ability to connect enablement initiatives to customer outcomes and business impact
- 09Experience with learning platforms (LMS), enablement tools, and content management systems is a plus
Условия
- 01The reasonably estimated base salary for this role ranges from $117,000 to $150,000, plus a competitive equity package
- 02Actual compensation is based on the candidate's skills, qualifications, experience, and location
- 03In addition to Postman's pay-on-performance philosophy, and a flexible schedule working with a fun, collaborative team, Postman offers a comprehensive set of benefits, including full medical coverage, flexible PTO, wellness reimbursement, and a monthly lunch stipend
- 04Along with that, our wellness programs will help you stay in the best of your physical and mental health