Postman07.04.2026

Engagement Manager

Paris

Обязанности

01Work with the customer and Account Executive to co-develop a structured success plan with clear milestones, timelines, stakeholders, and success criteria
02Coordinate cross-functional delivery across customer teams and internal Postman resources
03Lead executive and business reviews in partnership with the Account Executive, presenting measurable adoption progress and quantifiable outcomes
04Build and maintain organizational maps across your accounts
05Identify where deeper technical activation is needed and engage Customer Success Engineering
06Monitor engagement health, surface risks early and equip the account team to respond

018+ years of experience in program management, enterprise customer success, or strategic consulting in a technical B2B SaaS environment
02Experience managing complex, multi-stakeholder initiatives
03Confidence presenting to senior stakeholders and comfortable distilling complex progress into crisp narratives
04Understanding the link between adoption and revenue
05Ability to operate as the operational counterpart to the Account Executive in genuine partnership
06Familiarity with enterprise adoption motions, including working alongside Professional Services and Solutions Architecture teams
07Experience in developer tooling, API platforms, or adjacent technical SaaS categories
08Experience building business cases and ROI narratives for executive audiences