Databricks26.02.2026
Global Learning Operations & Transformation Manager
United States
Обязанности
- 01Establish and lead the Global Center of Excellence (CoE) for ENGAGE operations, governance, tooling, and analytics
- 02Design and operationalize a scalable hub-and-spoke operating model balancing global consistency with strong regional execution
- 03Standardize planning cadences, operational playbooks, decision rights, and execution frameworks
- 04Embed accountability, operational rigor, and measurable outcomes into global reviews and operating rhythms
- 05Lead the evolution of ENGAGE’s AI-enabled operational workflows, automation strategy, and operational telemetry
- 06Operationalize real-time KPIs, dashboards, and exception monitoring to improve visibility into demand, risk, and operational health
- 07Drive automation and intelligent workflow design across scheduling, forecasting, certification, onboarding, and partner operations
- 08Establish governance principles for AI-enabled workflows, ensuring reliability, transparency, scalability, and measurable business value
- 09Partner with Finance, Revenue Operations, and Commercialization teams to improve forecasting rigor, operational controls, utilization visibility, and scalable revenue-supporting processes globally
- 10Translate operational improvements into measurable business outcomes, including capacity unlock, reduced partner spend, improved utilization, and operational efficiency gains
- 11Support executive-grade reporting, operational visibility, and scalable governance mechanisms
- 12Embed operational controls aligned with long-term scalability and audit readiness
- 13Build globally consistent operational governance across planning, reporting, exception handling, workflow controls, and operational oversight
- 14Establish clear ownership models, escalation paths, and decision rights to reduce ambiguity and execution friction
- 15Ensure operational resilience, compliance readiness, and structured risk mitigation across regions and programs
- 16Lead global adoption of standardized workflows, governance frameworks, and AI-enabled operating practices
- 17Drive consistent operational maturity and execution standards across regions
- 18Act as a strategic advisor to L&E and operational leadership on scalability, operational health, and organizational effectiveness
- 19Influence across distributed, matrixed teams to drive alignment, accountability, and operational consistency
Требования
- 0110+ years of experience in GTM Operations, Revenue Operations, Enablement Operations, Program Leadership, or Operational Transformation within high-growth global technology companies
- 02Proven experience building and scaling enterprise operating models, governance frameworks, and cross-functional execution mechanisms
- 03Demonstrated success leading AI-enabled operational transformation initiatives, including automation, analytics, workflow modernization, and scalable process design
- 04Strong commercial and operational acumen, including forecasting, revenue operations, utilization economics, and business performance drivers
- 05Experience partnering closely with Finance, Legal, Strategy, Product, and Revenue leadership teams
- 06Exceptional analytical rigor, systems thinking, and executive-level communication skills