Datadog15.04.2026
Customer Success Manager
Зарплата не указана
Seoul
Обязанности
- 01Partner with the sales team to ensure smooth transition and onboarding experience
- 02Proactively build relationships with customers to create mutual trust
- 03Successfully carry-out the full-sales cycle for any growth opportunities in existing customer accounts
- 04Act as advisor to customers to ensure they’re leveraging the Datadog solution effectively
- 05Monitor and identify usage trends to uncover renewal risks and promote greater adoption rates
- 06Collaborate cross-functionally across internal Datadog teams (Support, Product, Finance, and Legal)
Требования
- 015+ years of experience in a customer account facing role
- 02Experienced in negotiating contract terms and overcoming pricing objections without direct guidance for up-sell and cross sell activities
- 03Proven track record of achieving account expansion targets, with success measured by the growth and retention of a portfolio of accounts
Условия
- 01Hybrid workplace
- 02Best-in-breed onboarding
- 03Sales training in MEDDIC and Command of the Message
- 04Intra-departmental mentor and buddy program for in-house networking
- 05Continuous professional development, product training, and career pathing
- 06New hire stock equity (RSU) and employee stock purchase plan (ESPP)
- 07Generous global benefits