Cloudflare9 дней назад
Senior Customer Engineer, Digital Native Enterprise - West
Зарплата не указана
Hybrid
Обязанности
- 01Lead technical discovery, design bespoke architectures, and deliver compelling demos and Proofs of Concept (PoCs) across Cloudflare's portfolio — Security, Networking, and Developer Platforms
- 02Build technical champions and executive relationships within target accounts
- 03Represent Cloudflare at industry events, developer communities, and cybersecurity conferences
- 04Serve as the primary technical contact from contract signature through full platform adoption
- 05Lead and oversee technical onboarding and implementation
- 06Proactively monitor customer health telemetry, resolve integration bottlenecks, and ensure rapid time-to-value
- 07Carry a variable quota tied directly to new business acquisition and ongoing account growth
- 08Identify and drive strategic cross-sell and upsell opportunities grounded in platform usage data and customer business objectives
- 09Lead technical Quarterly Business Reviews (QBRs) that translate platform metrics into C-level ROI
- 10Maintain continuous, deep relationships with key stakeholders — from engineering leads to CISOs and CTOs — throughout the entire customer lifecycle
- 11Advise on architecture best practices, security posture, and Cloudflare platform strategy aligned to customer business goals
Требования
- 01Deep understanding on The Life of a Request on the Internet
- 02Experience in a customer-facing technical role: Solutions Engineering, Customer Engineering, Sales Engineering, or Forward Deployed Engineering
- 03Broad technical expertise across: web security (WAF, DDoS mitigation, TLS, Zero Trust / SASE), networking (BGP, DNS, SD-WAN, MPLS, TCP/IP), and cloud infrastructure (AWS, GCP, Azure)
- 04Exceptional communication and presentation skills — equally fluent in a whiteboard architecture session with engineers and a strategic business review with the C-suite
- 05AI-Native Development
Условия
- 01Hybrid — Los Angeles/OC
- 02This is a territory role: We are only considering locally based LA/OC candidates, not remote based employees for this role