Cloudflare8 дней назад
Senior Customer Engineer, Digital Native Enterprise - New York
Зарплата не указана
Hybrid
Обязанности
- 01Lead technical discovery, design bespoke architectures, and deliver compelling demos and Proofs of Concept (PoCs) across Cloudflare's portfolio
- 02Build technical champions and executive relationships within target accounts
- 03Represent Cloudflare at industry events, developer communities, and cybersecurity conferences
- 04Serve as the primary technical contact from contract signature through full platform adoption
- 05Lead and oversee technical onboarding and implementation
- 06Proactively monitor customer health telemetry, resolve integration bottlenecks, and ensure rapid time-to-value
- 07Carry a variable quota tied directly to new business acquisition and ongoing account growth
- 08Identify and drive strategic cross-sell and upsell opportunities grounded in platform usage data
- 09Lead technical Quarterly Business Reviews (QBRs) that translate platform metrics into C-level ROI
- 10Maintain continuous, deep relationships with key stakeholders throughout the entire customer lifecycle
- 11Advise on architecture best practices, security posture, and Cloudflare platform strategy
Требования
- 01Deep understanding on The Life of a Request on the Internet
- 02Experience in a customer-facing technical role: Solutions Engineering, Customer Engineering, Sales Engineering, or Forward Deployed Engineering
- 03Broad technical expertise across: web security (WAF, DDoS mitigation, TLS, Zero Trust / SASE)
- 04Broad technical expertise across: networking (BGP, DNS, SD-WAN, MPLS, TCP/IP)
- 05Broad technical expertise across: cloud infrastructure (AWS, GCP, Azure)
- 06Exceptional communication and presentation skills
- 07AI-Native Development: You have integrated AI-augmented workflows into your daily development cycle
- 08Hands-on experience with Cloudflare's Developer and AI platform: Workers, Workers AI, AI Gateway, Vectorize
- 09Applied AI knowledge: prompt engineering, LLM orchestration, Retrieval-Augmented Generation (RAG) architectures
- 10Proficiency in Python, JavaScript, or Go
- 11Familiarity with CDN, reverse proxy (WAF), forward proxy (SWG), and serverless application patterns
- 12Hands-on experience building cloud-based applications
- 13Experience building relationships and driving technical wins across multi-stakeholder, enterprise accounts
- 14Cloudflare platform certifications or meaningful hands-on deployment experience
- 15Exposure to DevOps, security operations, or emerging GenAI trends
- 16Relevant industry certifications (cloud, security, networking)
Условия
- 01Hybrid — New York
- 02Estimated annual salary of $202,000 - $278,000
- 03Equity participation in Cloudflare's equity plan
- 04Complete package of benefits and programs to support you and your family