Crusoe2 дня назад

Senior Enterprise Technology Administrator, GTM Systems

Полная занятостьОфис

Навыки

SalesforceApolloCommon RoomQualifiedGongMomentumIroncladMarketoZendeskWorkatoGCP/BigQuerySigmaSOQLOkta SSOLumosVantaObsidianStripeSage Intacct

01Serve as the primary Salesforce administrator, owning configuration, integration, and support across the GTM stack, including Apollo, Common Room, Qualified, Gong, Momentum, and Ironclad
02Run the Salesforce Support intake channel and bi-weekly sprint cadence; own the Outstanding Issues backlog and quarterly Salesforce-side roadmap planning with defined SLAs
03Build, configure, and test Salesforce-native automation, including flows, validation rules, approval processes, and workflow automations, to reduce manual overhead and support GTM stack configuration work under the direction of the GTM Systems Architect
04Partner with Marketo and Zendesk admins on integration health: field mappings, data flow validation, and shared change management
05Support design and implementation of cross-system processes spanning Ironclad, GCP/BigQuery, Salesforce, Marketo, Stripe, Sage Intacct, and internal product systems
06Partner with Security, IT, and Systems Engineering on new-tool onboarding: Okta SSO configuration, access governance (Lumos), and compliance review (Vanta, Obsidian)
07Run requirement-gathering, regression testing, and post-deploy enablement with stakeholders across Sales, Customer Success, Marketing, RevOps, Legal, and Accounting
08Support AI/MCP initiatives: MCP connector testing, agent behavior validation, and connector development alongside the GTM Systems Architect

015+ years of hands-on enterprise systems experience, with significant Salesforce administration experience as an admin, implementer, or advanced power user
02Experience with several of the following GTM tools, or strong willingness to ramp on them: Marketo, Ironclad, Apollo, Common Room, Qualified, Gong, Momentum, Zendesk, or comparable platforms
03Hands-on integration experience: ability to read and debug Workato recipes, trace data flow through GCP/BigQuery, and inspect pipelines in Sigma
04SOQL proficiency and comfort tracing record-level data flow across Salesforce, the data warehouse, and downstream consumers
05Familiarity with identity, access governance, and compliance tooling (Okta, Lumos, Vanta, or comparable)
06Strong stakeholder management across Sales, Customer Success, Marketing, RevOps, Legal, Engineering, and Security; ability to translate technical changes into the language each function cares about
07Structured intake mindset: triage requests by effort and urgency, communicate SLAs clearly, and manage expectations when priorities shift mid-sprint