Algolia03.06.2026
Solutions Architect
Remote - United States
Обязанности
- 01Be a Trusted Advisor; engage with our customers' technical architects and business stakeholders to provide high-quality technical solutions and product training to drive successful customer outcomes
- 02Link business processes with product technical solutions
- 03Execute delivery methodology to drive projects to completion on time and on budget
- 04Troubleshoot key customer implementation issues and demonstrate ability to drive successful resolution
- 05Prototype and catalog new solutions to fit business pain points
- 06Consult on architecture, indexing, searching, and UI best practices
- 07Expand relationship and product usage within the enterprise segment
- 08Engage in customer calls and on-site visits to help inform and align on product roadmaps for future partnership growth
- 09Aid in the development of detailed action plan, roadmap, prototype, final recommendation document, SM Action Plan and Retrospective
- 10Partner with Success Management and Engagement Manager and other internal roles to understand project goals and deliverables
- 11Create and increase reusability of solutions content (blog posts, workshop tutorials, etc), tooling, and internal projects
- 12Build out tooling and/or collateral to help scale customer engagement
- 13Inform and ultimately evolve product ecosystem by listening and advocating for customers technical needs
- 14Work with Engineering to track and resolve feature requests and bugs
- 15Meet with Product to stay informed on the latest changes to Algolia ecosystem and disseminate internally and to customers as appropriate
Требования
- 015+ years experience in a customer-facing, deeply technical, and consultative role
- 02Experience working with ecommerce or search technologies
- 03Polished consulting skills
- 04Keen awareness of sensitive client topics
- 05Capability to tactfully navigate and effectively address client messaging and recommendations
- 06Architect-Level JavaScript/HTML/CSS Proficiency for the front-end
- 07Proficient in a backend framework (i.e. node, Rails, Django, etc.)
- 08Ability to establish credibility and rapport with Senior Executives and technical and non-technical team members
- 09Excellent analytical and problem solving skills with a history of hands-on project management of large and small initiatives
- 10Ability to prioritize tasks effectively with a high-level of attention to detail
- 11Ability to quickly define dependencies, issues, and outline mitigation plans against risks
- 12Ability to work under tight deadlines while being flexible and responding to changing business and technical conditions
- 13Ability to communicate effectively to both the technology and business communities
- 14Consistent history of business-building successes and passion for results
Условия
- 01On-Target Earnings Pay Range $144,000 — $207,000 USD
- 02Flexible workplace strategy with options for remote, hybrid, or office work in Paris, NYC, London, Sydney, Bucharest
- 03Algolia does not discriminate on the basis of race, color, religion, sex, age, national origin, military status, veteran status, disability status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law
- 04Annual total cash compensation range (base salary and commission) reflects market pay data within the location
- 05Exact compensation offered may vary depending on specific location and job-related knowledge, technical skills, and experience
- 06Remote positions are only available for remote work within the specified country
- 07Positions listed within a specific city are only available in that location