Algolia17 дней назад
Senior Director, Global Solutions Engineering
United States Remote
Обязанности
- 01Lead four Regional Solutions Engineering Managers directly (AMER, EMEA North, EMEA South, Channel/SMB)
- 02Design and execute the global SE operating model: AE-aligned coverage by segment and clear career path
- 03Partner with global leaders in Customer Success, Revenue, R&D, Engineering to drive KPIs and achieve OKRs
- 04Develop SE teams to facilitate technical storytelling and drive narrative during pre-sales cycle
- 05Own accountability for all aspects of technical evaluation from discovery to business close
- 06Drive shift to consultative selling: proactive discovery, solution design, quantified ROI, post-sale optimization
- 07Champion and leverage AI to drive SE team productivity including AI coding tools, automated demo generation
- 08Strategize on driving business objectives through Value Engineering process using quantitative customer data
- 09Partner with Demo Engineering team to build compelling examples showcasing technology and proving ROI
- 10Support quarterly quota attainment by achieving technical wins on net new business
- 11Implement best practices and data-driven programs to improve win rates, sales cycle, product adoption
- 12Enforce operational best practices maintaining consistent customer communication and accurate forecasting
- 13Recruit, develop, and retain senior SE talent and strong management bench
- 14Be a trusted advisor and consultant internally and externally
Требования
- 016+ years of leadership experience building and scaling high-performing global Solutions Engineering teams in SaaS
- 024-6+ years of hands on Solutions Engineer experience selling to all segments (SMB/Mid Market, Enterprise, Strategic)
- 03Demonstrated success building and leading a multi-layered management structure (managers of managers)
- 04Strong technical fundamentals with prior developer experience coding in high-level programming language
- 05Deep understanding of web technologies and architecting various ecosystems to build scalable solutions
- 06Working knowledge of headless solutions and architecture, modern commerce stacks, and AI/search applications
- 07Proven track record of meeting or exceeding quota in various economic environments
- 08Experience scaling global teams (EMEA and AMER) across rapidly growing and emerging markets
- 09Excellent communication and presentation skills (able to communicate with confidence at C-suite level)
- 10Passion for leading by example and encouraging a healthy work environment
- 11Experience at current company stage (17,000+ customers, $200-300M ARR range, high growth)