Smartsheet12 дней назад

Sr. Product Manager II - AI Platform (Remote Eligible)

-REMOTE

Обязанности

01Own the AI platform roadmap: Define and drive strategy and execution for model serving, the LLM gateway, agent orchestration, and the infrastructure that keeps models and agents running reliably in production -- partnering with data engineering to define what the AI platform needs from the data layer without owning it directly
02Bridge platform and product teams: Own the seams between infrastructure and the teams shipping AI-powered product features, ensuring agent capabilities are governed, discoverable, and consistently delivered
03Own AI monetization as a product surface: Map agent activity to consumption-based AI credits, ensure logging infrastructure supports that mapping, and surface usage and cost data to enterprise admins
04Make evaluation and observability first-class: Ship pre-deployment eval gates plus production tracing, monitoring, alerting, and regression detection so you catch quality issues before customers do
05Build the AI governance and responsible AI layer: Own output-quality guardrails, agent access controls, data classification, audit logging, and enterprise compliance (SOC 2, EU AI Act, ISO 42001) as a horizontal control plane across every AI feature -- including the responsible AI framework governing how we evaluate bias, fairness, and safe agent behavior
06Define the AI admin experience: Own the controls governing which AI features are on or off and for whom, and which usage, cost, and audit data gets surfaced to enterprise admins

018+ years of product management experience with technically complex platforms, ideally in enterprise SaaS
02Deep fluency in AI/ML concepts -- agent and sub-agent architectures, orchestration, tool use, prompt engineering, and quality measurement
03Experience building or managing evaluation and quality infrastructure for AI or ML systems, including reading traces and eval runs to form your own opinion on technical tradeoffs (strongly preferred)
04Familiarity with data and ML platforms, particularly Databricks (Delta Lake, Unity Catalog, MLflow) or equivalent lakehouse environments (strongly preferred)
05Demonstrated experience with responsible AI frameworks -- governance policy, agent access controls, audit logging, or enterprise AI compliance (preferred)
06Track record of shipping enterprise software from inception to launch with measurable business impact
07Comfort operating in high-ambiguity environments with significant autonomy and the ability to influence without authority across engineering, security, legal, and executive stakeholders

01Employer subsidized medical/vision and dental coverage for full-time employees
02401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
03Monthly stipend to support your work and productivity
04Flexible Time Away Program, plus Sick Time Off
05US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans
06US employees receive 12 paid holidays per year
07Up to 24 weeks of Parental Leave
08Personal paid Volunteer Day to support our community
09Opportunities for professional growth and development including access to Udemy online courses
10Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account
11Teleworking options from any registered location in the U.S. (role specific)
12US Base Salary Pay Range $171,250 — $203,750 USD
13Eligible for a market competitive incentive opportunity