Smartsheet10 дней назад

Senior Software Engineer II - AI Engineering (Remote Eligible)

-REMOTE

Обязанности

  • 01Design and build production-grade LLM-powered agents and workflows within Smartsheet, including architecture decisions on system design, data pipelines, and deployment strategies
  • 02Develop and optimize prompts, RAG pipelines, and agent reasoning patterns; build evaluation frameworks to measure accuracy, hallucination rates, and performance across model versions
  • 03Implement and manage end-to-end AI systems on cloud infrastructure (AWS, GCP, or Azure), including monitoring, optimization, and incident response
  • 04Collaborate with Engineering, Product, and cross-functional teams to translate business requirements into technical AI solutions that drive real impact
  • 05Mentor and guide other engineers on applied ML best practices, modern AI development patterns, and production considerations
  • 06Establish best practices and standards for AI development, model governance, and responsible AI within the organization
  • 07Stay current with the rapidly evolving AI/LLM landscape and evaluate emerging tools, frameworks, and techniques for Smartsheet's needs

Требования

  • 018+ years of software engineering experience, with at least 2 years working directly with LLMs in production
  • 02Deep, hands-on experience with prompt engineering and context engineering, you understand how model behavior changes with framing, structure, and input design
  • 03Strong working knowledge of RAG architectures: chunking strategies, embedding models, retrieval evaluation, and failure diagnosis
  • 04Experience building or extending LLM evaluation frameworks, you have designed scorers, worked with golden datasets, and thought carefully about what good looks like
  • 05Fluency in agent system design, you don't need to own the architecture, but you can engage as a peer on architectural tradeoffs that affect quality
  • 06Strong Python skills; comfortable working in data-heavy environments (Databricks, Delta tables, or equivalent)
  • 07Ability to communicate complex quality findings (written and verbal) to both technical and non-technical stakeholders, you can explain what's broke, why it matters, and what needs to happen next without losing the room
  • 08Strong cross-functional judgment, you know when to escalate, when to resolve independently, and how to build credibility across engineering, product, and AI platform teams
  • 09A bias for clarity in ambiguous situations, when failure modes are murky and trade-offs are real, you bring structure and a clear point of view rather than waiting for consensus
  • 10Legally eligible to work in the U.S. on an ongoing basis
  • 11BS or MS in Computer Science, a related field, or equivalent industry experience

Условия

  • 01US Base Salary Pay Range $175,000 — $245,000 USD
  • 02Teleworking options from any registered location in the U.S. (role specific)
  • 03Employer subsidized medical/vision and dental coverage for full-time employees
  • 04401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
  • 05Monthly stipend to support your work and productivity
  • 06Flexible Time Away Program, plus Sick Time Off
  • 07US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans
  • 08US employees receive 12 paid holidays per year
  • 09Up to 24 weeks of Parental Leave
  • 10Personal paid Volunteer Day to support our community
  • 11Opportunities for professional growth and development including access to Udemy online courses
  • 12Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account