Smartsheet3 дня назад
Global Travel Coordinator
Bangalore
Обязанности
- 01Coordinate and manage end-to-end business travel bookings (flights, hotels, and ground transportation) in alignment with company travel policies
- 02Monitor and manage shared travel team inquiries, including the travel support email helpdesk and Slack channels, ensuring adherence to internal SLAs
- 03Provide first-level support to employees for routine travel changes, cancellations, rebookings, and date modifications
- 04Act as the primary point of contact for on-trip emergencies
- 05Assist employees with corporate visa applications, invitation letters, and documentation requirements
- 06Partner with our external Travel Management Company (TMC) and vendors to ensure smooth ticketing, seat allocation, and meal preferences
- 07Process and support daily travel-related expenses through Coupa
- 08Manage corporate meal vouchers and programs in line with company policy
Требования
- 012–5 years of experience in corporate travel management, a corporate helpdesk, or a Travel Management Company (TMC)
- 02Proven experience supporting the India domestic travel market and broader APAC geographies
- 03Exposure to corporate travel and expense tools (e.g., Egencia, Coupa)
- 04Familiarity with GDS platforms (Amadeus, Sabre) is a strong plus
- 05Experience managing shared inboxes, ticketing systems, or chat-based support queues (Slack)
- 06Ability to work in flexible shifts to ensure adequate coverage for APAC time zones when required
- 07Exceptional written and verbal communication skills in English, with a strong employee-first, customer-service mindset
Условия
- 01Remote work position
- 02Flexible shifts to cover APAC time zones