Smartsheet10 дней назад

Manager, UX Research

-REMOTE

Обязанности

  • 01Own the research roadmap for your product area, identifying the opportunities with the highest potential for customer and business impact
  • 02Manage and mentor a small team of researchers, supporting their growth and the quality of their work
  • 03Lead research planning and execution end to end, building alignment with cross-functional peers and stakeholders throughout the process
  • 04Collaborate with Product, Design, and Engineering partners to align research priorities with business goals
  • 05Synthesize research with other sources of data, such as product analytics and competitive intelligence, to surface patterns and opportunities and tie product levers to business results
  • 06Translate complex findings into clear narratives and actionable recommendations, and present them to stakeholders at all levels, including senior leaders
  • 07Contribute to scalable research practices and infrastructure that advance Smartsheet's UX maturity, including sourcing vendors to augment your team

Требования

  • 017+ years of UX research experience on digital products, with a proven track record of insights that led to measurable product improvements
  • 02Experience managing or mentoring researchers, with a record of growing people and elevating work beyond your own
  • 03Expertise in quantitative and qualitative methods, paired with the judgment to know when to use which
  • 04Experience conducting complex research at scale
  • 05A track record of driving alignment with cross-functional partners around user needs and bringing peers into the research process
  • 06Proven ability to present research to executive audiences and influence the decisions that follow
  • 07Experience with B2B products that support business productivity, project management, or processes

Условия

  • 01Fully remote role open to candidates anywhere in the US where Smartsheet is a registered employer
  • 02Employer subsidized medical/vision and dental coverage for full-time employees
  • 03401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
  • 04Monthly stipend to support your work and productivity
  • 05Flexible Time Away Program, plus Sick Time Off
  • 06US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans
  • 07US employees receive 12 paid holidays per year
  • 08Up to 24 weeks of Parental Leave
  • 09Personal paid Volunteer Day to support our community
  • 10Opportunities for professional growth and development including access to Udemy online courses
  • 11Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account
  • 12Teleworking options from any registered location in the U.S.
  • 13US Base Salary Pay Range $155,000 — $187,500 USD
  • 14Market competitive incentive opportunity