Calendly21.04.2026
Senior Manager, GTM Enablement
Remote - US
Обязанности
- 01Design and deliver full-lifecycle enablement programs (onboarding, product training, skill-building, and ongoing process training) across our Sales & Customer Success and 24/7 Support organizations
- 02Lead and develop your team of two as a player-coach, building and delivering programs yourself while delegating, mentoring, and raising the bar for the team
- 03Define repeatable operating playbooks and program cadences for GTM initiatives (launches, operational changes, vertical programs), partnering cross-functionally with Sales, Support, Product Marketing, GTM Ops, and Product
- 04Own release and launch readiness for all customer-facing teams, defining the activities, workflows, and deliverables (trainings, documentation, etc.) tied to each release tier and playbook, in partnership with Product and Product Marketing
- 05Own and build out Calendly's GTM coaching and quality programs — including a Sales coaching program leveraging tools like Gong and a Support QA program with a focus on auto-QA
- 06Build and own a Support QA program (with a focus on auto-QA) and a Sales coaching program leveraging tools like Gong
- 07Build and maintain a mix of live and asynchronous training experiences, including hands-on, demo-based formats that reflect how our teams actually work
- 08Build AI-native enablement experiences that help our teams learn and apply skills faster
- 09Define and track measurable impact metrics for all enablement programs, connecting training to business outcomes
- 10Partner with GTM managers and senior leaders to identify skill gaps and design targeted 1:1 training support for individuals who need additional development
Требования
- 0110+ years of experience in GTM enablement, learning & development, or a closely related function, with at least 4 years managing a team
- 02Experience in a SaaS environment with a strong understanding of Sales and Customer Success motions
- 03Proven track record building full-lifecycle enablement programs with measurable, data-driven outcomes
- 04Strong command of enablement technology (e.g., Gong, Seismic, Lessonly, LMS platforms, QA tools) and instructional design best practices
- 05Excellent written and verbal communication skills; comfortable presenting to and influencing senior leadership
- 06A builder’s mindset: you prototype, iterate, and define the path forward without waiting for permission
- 07Experience enabling 24/7 support teams, including designing QA programs with auto-QA tooling
- 08Hands-on experience building AI-native or AI-assisted training experiences; you’ve prototyped with tools yourself, not just managed a team that did
- 09Demonstrated ability to operate credibly with senior GTM leaders and in executive forums
- 10Experience setting annual enablement strategy and translating it into a clear operating plan across multiple teams and stakeholders
Условия
- 01Tier 1 Salary Hiring Range $208,634 — $245,452 USD
- 02Tier 2 Salary Hiring Range $191,248 — $224,997 USD
- 03Tier 3 Salary Hiring Range $173,862 — $204,543 USD
- 04All full-time (30 hours/week) employees are also eligible for our Top Performer Bonus program (or Sales incentive), equity awards, and competitive benefits