Synthesia21.04.2026

Solutions Consultant (Italian Speaking)

Полная занятостьУдалёнка

Обязанности

  • 01Lead discovery and qualification: run structured discovery with senior stakeholders, uncover business priorities, workflows, constraints, and success metrics
  • 02Challenge vague requests and reframe them into clear, high-impact use cases
  • 03Qualify rigorously: assess fit, urgency, stakeholder commitment, and path to value before committing support
  • 04Surface adoption, technical, and organizational risks early
  • 05Own solution design and technical validation: translate business needs into clear solution approaches, validation plans, and customer-facing recommendations
  • 06Design and run pilots, workshops, demos, and proof points with explicit success criteria and business outcomes
  • 07Connect Synthesia capabilities to customer KPIs such as efficiency, engagement, speed, consistency, or cost reduction
  • 08Lead technical and business-value conversations that reduce risk, build conviction, and advance the deal
  • 09Deliver demos, workshops, and first-workflow experiences tailored to the customer’s business context
  • 10Create assets that make value tangible: demo videos, pilot outputs, solution narratives, and launch plans
  • 11Position Synthesia clearly against alternatives and handle objections with commercial credibility
  • 12Turn product interest into business conviction by showing where Synthesia fits and why it matters
  • 13Own the path from signed deal to first live workflow, ensuring customers reach value quickly
  • 14Build onboarding that drives behavior change and usage, not just product understanding
  • 15Define early success measures, track them tightly, and intervene fast when adoption risk appears
  • 16Establish the conditions for repeatable usage, strong champions, and broader rollout
  • 17Identify additional teams, workflows, and use cases where Synthesia can deliver more value
  • 18Define the right starting point and a credible path to broader adoption over time
  • 19Partner with Customer Success to ensure strong handoff, continuity of context, and a clear expansion pathway
  • 20Stay close to strategic accounts where deeper solutioning is required to unlock adoption and expansion
  • 21Capture reusable solution patterns, validation frameworks, and use-case assets that improve quality at scale
  • 22Build the tools and playbooks that make the function more repeatable: demo environments, onboarding plays, and solution libraries
  • 23Turn customer insight into structured product, positioning, and go-to-market feedback
  • 24Raise the quality of how Synthesia sells, delivers, and scales value across the customer lifecycle
  • 25Partner with Account Executives on account strategy, qualification, deal progression, and executive messaging
  • 26Align with Customer Success on adoption risk, rollout design, and expansion opportunities
  • 27Work with Product, Marketing, and Support to improve messaging, solution fit, and customer outcomes
  • 28Act as a connective layer across teams, ensuring customer needs are translated into action and business impact

Требования

  • 012+ years in Solutions Consulting, Sales Engineering, pre-sales, consulting, or a similar customer-facing role
  • 02Commercially sharp and consultative: uncover customer needs and turn them into clear, high-value solutions
  • 03Strong in discovery, demos, and business conversations with both practitioners and senior stakeholders
  • 04Experience bridging pre-sale and post-sale, from discovery and validation through to first value and early adoption
  • 05Comfortable across SaaS, AI, or enterprise technology environments
  • 06Able to manage multiple priorities with pace, structure, and sound judgment
  • 07Strong problem solver who brings clarity to ambiguity
  • 08Builder mindset with high ownership and a bias for action
  • 09Effective cross-functional partner who cares about outcomes, not activity