Synthesia21.04.2026
Solutions Consultant (French Speaking)
Полная занятостьУдалёнка
Обязанности
- 01Lead discovery and qualification with senior stakeholders to uncover business priorities, workflows, constraints, and success metrics
- 02Challenge vague requests and reframe them into clear, high‑impact use cases
- 03Assess fit, urgency, stakeholder commitment and path to value before committing support
- 04Identify and surface adoption, technical and organizational risks early
- 05Translate business needs into solution approaches, validation plans and customer‑facing recommendations
- 06Design and run pilots, workshops, demos and proof‑of‑concepts with explicit success criteria
- 07Connect Synthesia capabilities to customer KPIs such as efficiency, engagement, speed, consistency or cost reduction
- 08Lead technical and business‑value conversations to reduce risk and build conviction
- 09Deliver demos, workshops and first‑workflow experiences tailored to the customer’s context
- 10Create assets that make value tangible, including demo videos, pilot outputs, solution narratives and launch plans
- 11Position Synthesia against alternatives and handle objections with commercial credibility
- 12Own the path from signed deal to first live workflow, ensuring rapid customer value
- 13Build onboarding that drives behavior change and usage
- 14Define early success measures, track them tightly and intervene quickly when adoption risk appears
- 15Identify additional teams, workflows and use cases for expansion
- 16Partner with Customer Success for strong handoff and continuity of context
- 17Capture reusable solution patterns, validation frameworks and use‑case assets
- 18Build tools and playbooks such as demo environments, onboarding plays and solution libraries
- 19Turn customer insight into structured product positioning and go‑to‑market feedback
- 20Partner with Account Executives on account strategy, qualification, deal progression and executive messaging
- 21Align with Customer Success on adoption risk, rollout design and expansion opportunities
- 22Collaborate with Product, Marketing and Support to improve messaging, solution fit and customer outcomes
Требования
- 012+ years experience in Solutions Consulting, Sales Engineering, pre‑sales, consulting or a similar customer‑facing role
- 02Commercially sharp and consultative approach to uncover customer needs and craft high‑value solutions
- 03Strong skills in discovery, demos and business conversations with practitioners and senior stakeholders
- 04Proven ability to bridge pre‑sale and post‑sale, from discovery and validation through to first value and early adoption
- 05Comfortable working in SaaS, AI or enterprise technology environments
- 06Ability to manage multiple priorities with pace, structure and sound judgment
- 07Strong problem‑solving skills and ability to bring clarity to ambiguity
- 08Builder mindset with high ownership and bias for action
- 09Effective cross‑functional partnership focus on outcomes
Условия
- 01Remote work within Europe