Figma06.03.2026
Technical Account Manager, Spanish & Portuguese Speaking (São Paulo, Brazil)
São Paulo
Обязанности
- 01Serve as a strategic technical advisor for enterprise customers, helping them adopt and scale Figma in alignment with their business and technical goals
- 02Lead structured technical engagements that assess customers’ current environments, identify risks or gaps, and provide clear, prescriptive guidance for successful implementation
- 03Guide customers through enterprise API usage and system integrations, helping them extend Figma’s capabilities within their broader technology ecosystems
- 04Partner with developer teams to improve design-to-code workflows, including Dev Mode adoption, extensibility initiatives and other emerging platform capabilities (Code to Canvas)
- 05Deliver technical workshops and training sessions to help customers confidently use sophisticated platform features
- 06Collaborate cross-functionally with sales, customer experience, and product teams to ensure customers receive cohesive and high-impact technical guidance
- 07Surface technical insights and opportunities that support renewals, expansion, and long-term account growth
- 08Build strong relationships with technical stakeholders and executive sponsors by clearly translating technical concepts into business value
Требования
- 015+ years of experience in technical account management, solutions engineering, enterprise customer success, or a related technical advisory role within a SaaS organization
- 02A solid understanding of enterprise systems, APIs, integrations, development frameworks and identity management frameworks
- 03Experience advising on or implementing AI-powered solutions within enterprise environments, including evaluating architectural considerations, governance requirements, and integration strategies for emerging AI technologies
- 04Superb communication skills and the ability to confidently engage both technical and non-technical audiences
- 05A consultative mentality and a passion for navigating multiple stakeholders within complex customer environments helping tackle technical challenges
- 06Written and spoken fluency in Portuguese, Spanish and English is required
Условия
- 01This is a full time role that is based out of São Paulo, Brazil