Veeva Systems1 день назад

Team Manager - Implementation Services

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Full-TimeUnited Kingdom - London

Обязанности

  • 01Lead a Professional Services team that delivers Veeva RIM
  • 02Responsible for hiring, performance management, and mentorship
  • 03Execute as a Services Delivery Lead for multiple customer engagements as a non-billable resource
  • 04Manage supply and demand of your team
  • 05Support and coach your team
  • 06Manage escalations and support sales and other teams in the pre-sales process
  • 07Cultivate trusted relationships with customers
  • 08Coordinate across projects and other Veeva functions to ensure lessons learned and best practices are shared
  • 09Provide executive oversight of internal initiatives and project sponsorship
  • 10Build an internal network across Veeva – Sales, Strategy, Product, and Services

Требования

  • 018+ years of software implementation experience at a software vendor or consulting firm
  • 023+ years in people management
  • 03Has grown and led a professional services team
  • 04Operational excellence in leading Services including utilization and resource management
  • 05Ability to travel up to 25% of the time

Условия

  • 01Remote, EU/UK based position
  • 02Required travel
  • 03Work Anywhere company supporting flexibility to work from home or in the office