Veeva Systems7 дней назад
Services Engagement Manager - Development Cloud
Зарплата не указана
Full-TimeMassachusetts - Boston
Обязанности
- 01Selling Value of Veeva Services: Educate customers on methodology and the value of Veeva’s Professional Services - why should they want to work with us? Set appropriate expectations of what we can/should/won’t do
- 02Engagement Design: Define and prescribe the best Professional Services model for a given customer, based on an in-depth understanding of their needs and business objectives, through Proposals, Statements of Work, and RFx responses
- 03Cross-Team Collaboration: Partner with cross-functional stakeholders across sales, strategy, services, business consulting, solutions consulting, and others to ensure optimal engagement approach and positioning
- 04Operational Excellence: Take strong ownership of a high-volume pipeline through consistent execution, a sense of urgency/speed, flawless data management, and appropriate stakeholder communication (from internal Associates to external C-Suite)
- 05Leadership Through Influence: Provide thought partnership to the broader business and drive meaningful results without a direct reporting structure; embrace creative conflict with diplomacy and humility
Требования
- 013+ years of experience delivering software implementation and enhancement projects (Program Manager, Project Manager, Functional/Business Analyst, Practice Manager, etc.)
- 021+ years of experience scoping/defining project plans, resource models, and negotiation of Statements of Work for software implementation projects a plus
- 03Background in Life Sciences, Health Care, or Tech preferred; Experience working with Clinical Operations, Pharmacovigilance, or Regulatory Information Management (RIM) software applications a plus
- 04A problem-solving and customer services-oriented mentality to drive the positioning and sales of professional services; Consulting, Tech Sales, and Program/Project Management experience
- 05Remote role based in North America, with ability to work across time zones and travel when required (~10-15%)
Условия
- 01Remote, full-time permanent role
- 02Work from home or in the office (Work Anywhere company)
- 03Medical, dental, vision, and basic life insurance
- 04Flexible PTO and company paid holidays
- 05Retirement programs
- 061% charitable giving program
- 07Base pay: $85,000 - $170,000
- 08Potential for variable bonus and/or stock bonus
- 09Travel required (~10-15%)