Toast18.05.2026
Senior Manager, IT Delivery
Зарплата не указана
Remote
Обязанности
- 01Lead the end-to-end execution of critical IT systems initiatives (e.g., SailPoint/Identity Governance integrations and deployments, new tool deployment, User Access Reviews, and major system integrations)
- 02Drive holistic decisions across IT domains by understanding how core platforms (such as Identity, Service Management, and Collaboration tools) integrate and operate together
- 03Partner closely with IT Leaders to Define success metrics for IT programs and build dashboards to track enterprise-wide impact, regularly publishing post-mortems and trend analyses to inform future technical and strategic decisions
- 04Drive enterprise-wide user adoption for the tech stack. Create and scale training programs, publish technical release notes, and maintain a centralized documentation repository
- 05Serve as the highly communicative primary point of contact between IT domains (Systems, Security, Infrastructure) and external business stakeholders, translating complex technical infrastructure into clear business value
Требования
- 017+ years of IT enterprise system ownership, ideally in environments of 7,000+ users
- 02Demonstrated, hands-on familiarity with core IT industry tools, specifically ServiceNow, SailPoint (or similar IGA platforms), Okta, AWS, Google Workspace, and Atlassian (Jira/Confluence), MDM and Security Agent tooling
- 03Proven ability to drive projects forward and make strategic decisions when there is a lack of defined structure or resources
- 04Strong history of driving cross-functional teams that do not directly report to you and unblocking technical dependencies
- 05Outstanding written and verbal communication skills; a polished presenter who can confidently and professionally distill complex technical concepts into accessible, clear updates for non-technical stakeholders
- 06A focus on rolling up your sleeves to drive execution, prioritizing real-world outcomes over rigid adherence to project management methodologies
Условия
- 01Base salary range: Zone A $111,000 — $178,000 USD, Zone B $96,000 — $154,000 USD, Zone C $87,000 — $139,000 USD
- 02Total rewards package includes cash compensation (overtime, bonus/commissions if eligible), equity, and benefits
- 03Hybrid work model that fosters in-person collaboration while valuing individual needs