Lyft23 дня назад
Senior Staff Technical Program Manager, Rider Loyalty
Зарплата не указана
Toronto
Обязанности
- 01Lead cross-functional product initiatives from ideation through planning, execution, launch, and post-launch — ensuring alignment, accountability, and measurable outcomes at every phase
- 02Provide hands-on support across all phases of the software development lifecycle, including project planning, resource allocation, progress tracking, risk mitigation, KPI ownership and measurement, and leadership communications
- 03Partner with engineering, product, data science, design, operations, and other business functions to build highly collaborative teams and maintain clear communication across teams and stakeholders
- 04Drive loyalty and retention product programs, working closely with product and engineering to define success metrics, prioritize roadmap investments, and accelerate delivery of features that deepen customer engagement and lifetime value
- 05Lead regulatory and compliance-driven product initiatives, navigating ambiguity and coordinating across legal, policy, product, and engineering stakeholders
Требования
- 015-10+ years of experience in a customer-facing product environment, leading cross-functional teams to deliver complex product and platform initiatives iteratively, with multiple dependencies and constraints, in a highly dynamic and agile environment
- 02Proven ability to operate effectively and autonomously across multiple teams in situations of extreme ambiguity, with only high-level direction
- 03Experience as an embedded TPM partnering within product engineering teams, with the flexibility to shift into generalist capacity supporting multiple teams concurrently
- 04Experience building roadmaps, release plans, and program plans with a thorough understanding of dependency management
- 05Able to communicate highly technical problems and solutions at all levels — from individual contributors to C-level executives
- 06Experience compiling and presenting business and technology options, backed by data and experimentation, to decision makers
Условия
- 01Expected base pay range: CAD $216,000 - $270,000 (Toronto area)
- 02Hybrid work schedule: in‑office at least 3 days per week (Mondays, Wednesdays, Thursdays)
- 03Flexibility to work from anywhere up to 4 weeks per year
- 04Extended health and dental coverage, life insurance and disability benefits
- 05Mental health benefits
- 06Family building, child care and pet benefits
- 07Access to Lyft‑funded Health Care Savings Account and RRSP plan with company match
- 08Flexible paid time off (unlimited for salaried, 15 days + accrual for hourly) and 18 weeks parental leave
- 09Subsidized commuter benefits and Lyft ride credits
- 10Commitment to an inclusive workplace, accommodation for persons with disabilities