Cloudflare8 дней назад
Senior Customer Engineer, Majors - Detroit, MI
Зарплата не указана
Distributed
Обязанности
- 01Partner closely with Account Executives to lead technical discovery, build bespoke architectures, and deliver compelling product demonstrations and Proof of Concepts (PoCs) across Cloudflare’s portfolio
- 02Lead and/or provide oversight to technical onboarding and implementation, serving as the primary executive and engineering contact for the customer
- 03Proactively monitor dynamic customer health scores and telemetry to ensure rapid time-to-value and resolve integration bottlenecks
- 04Carry a variable quota tied directly to new business acquisition and/or ongoing account growth
- 05Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives
- 06Act as a trusted technical advisor throughout the entire customer lifecycle
- 07Leverage AI agents and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, and basic telemetry monitoring
Требования
- 01Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Sales Engineering, or as a Forward Deployed Engineer
- 02Broad technical expertise spanning web security, networking (routing, DNS, DDoS mitigation), cloud infrastructure, and enterprise architecture
- 03Proven track record of operating in a quota-carrying or revenue-aligned environment
- 04Exceptional presentation and stakeholder management skills
- 05Hands-on experience building, deploying, or architecting solutions using Cloudflare's developer platform and AI ecosystem
- 06Experience with prompt engineering, Large Language Model (LLM) orchestration, or Retrieval-Augmented Generation (RAG) architectures
- 07Proficiency in Python, JavaScript, or similar languages to write custom integration scripts, API connectors, and edge computing functions
Условия
- 01Competitive base salary and a variable commission structure tied directly to the successful execution of full-lifecycle commercial targets
- 02Compensation may be adjusted depending on work location
- 03Eligible to earn incentive compensation under Cloudflare’s Sales Compensation Plan
- 04Location: Detroit, MI