Cloudflare10 дней назад
Presales Customer Engineer, Enterprise (based in Melbourne)
Зарплата не указана
Hybrid
Обязанности
- 01Partner closely with Account Executives to lead technical discovery, build bespoke architectures, and deliver compelling product demonstrations and Proof of Concepts (PoCs) across Cloudflare’s portfolio (Security, Networking, Zero Trust and Developer Platforms)
- 02Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion
- 03Own the long-term technical relationship across the entire customer lifecycle, ensuring continuous alignment between the customer’s evolving business goals and our product roadmap
- 04Carry a variable quota tied directly to new business acquisition and/or ongoing account growth; ensure deep platform adoption, retain revenue, and identify strategic cross-sell and up-sell opportunities based on product usage data; lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives
- 05Act as an AI-Augmented engineer; leverage AI agents and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, and basic telemetry monitoring, reclaiming time for strategic customer advisory
Требования
- 017+ years experience in a customer-facing technical role such as Solutions Engineering, Customer Engineering, Sales Engineering, or Forward Deployed Engineer
- 02Broad technical expertise spanning web security, networking (routing, DNS, DDoS mitigation), cloud infrastructure, and enterprise architecture including Internet security technologies (DDoS mitigation, Firewalls, TLS, VPN, DLP), networking technologies (TCP, UDP, DNS, IPv4/IPv6, BGP routing, GRE, SD-WAN, MPLS, Local and Global Traffic Management), HTTP technologies (reverse proxy e.g., WAF and CDN, forward proxy secure web gateway, serverless application development), Zero-trust network access (ZTNA & SASE) concepts including identity management and authentication, cloud computing technologies such as AWS, GCP, Azure
- 03Some scripting or programming experience with one or more of JavaScript, Python, Golang, BASH
- 04Understanding of, or experience with, regulatory requirements such as IRAP, GDPR, PCI DSS, HIPAA, SOC-2, ISO/IEC, Essential Eight
- 05Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles
- 06Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy
Условия
- 01Location: Melbourne, Australia
- 02Quota-carrying role with variable quota tied to new business acquisition and/or account growth
- 03AI as a partner: leverage AI agents and internal platforms to automate routine tasks
- 04Opportunity to work with enterprise customers across Security, Networking, Zero Trust and Developer Platforms