Postman03.06.2026
Technical Community Manager
San Francisco
Обязанности
- 01Own the end-to-end strategy for Postman's Discord community, from onboarding flows to retention and reactivation
- 02Design and run Discord-native engagement programs including Quests, Stage events, and structured channels that reward participation and drive meaningful technical conversations
- 03Define and track community health metrics: signup growth, DAU/MAU, message volume, retention curves, and engagement rate
- 04Create community rituals — weekly challenges, office hours, live builds, AMAs — that give developers a reason to keep coming back
- 05Build Postman's Ambassador and MVP programs from the ground up, including selection criteria, tiered benefits, activation playbooks, and recognition systems
- 06Identify, recruit, and nurture top community contributors and technical advocates globally
- 07Enable Ambassadors and MVPs to run local and virtual user groups, create content, and represent Postman at external events
- 08Develop onboarding and enablement resources so program members can hit the ground running independently
- 09Lead the creation of a broader 'Agents & APIs' community — a vendor-neutral space for developers building with AI agents, LLMs, MCP servers, and API-first architectures
- 10Position Postman as the connective tissue for agent development workflows: design, test, mock, monitor, and collaborate
- 11Curate and commission technical content, tutorials, and community showcases that highlight real-world agent and API patterns
- 12Partner with adjacent communities and developer ecosystems (AI/ML, open-source, cloud-native) to grow reach and cross-pollinate membership
- 13Work closely with Product and Growth teams to translate community engagement into measurable product activation
- 14Design community programs that surface and celebrate key Postman features — Flows, AI-powered collections, Monitors, Mock Servers, and more
- 15Create pathways from community participation to product discovery: challenges, use-case showcases, and 'build with us' programs tied to new feature launches
- 16Instrument and report on how community engagement correlates with feature adoption and user retention
- 17Build a content ecosystem where community members are motivated to create tutorials, blog posts, videos, templates, and open-source collections
- 18Run structured UGC campaigns (e.g., monthly build challenges, 'show us your agent' showcases) with clear incentive structures
- 19Amplify the best community content through Postman's owned channels — newsletter, social, and the Postman Public API Network
- 20Partner with the Developer Relations team to surface community voices at conferences, in product documentation, and in marketing
Требования
- 016+ years of experience in developer community management, developer relations, or a closely related technical role
- 02Demonstrated experience running Discord communities at scale, including use of bots, permission structures, and native engagement features
- 03Proven track record building programs (ambassador, MVP, user group, or equivalent) from zero to measurable impact
- 04Strong written and verbal communication skills — you can write a technical tutorial and a community announcement with equal confidence
- 05Data-driven mindset: you know what metrics matter and you build programs around moving them