Notion14.05.2026

Scaled Customer Success Manager, Spanish

Полная занятостьDublin

Обязанности

  • 01Manage a large portfolio of customers in EMEA
  • 02Onboard and expand the customer base through tailored Notion consultations, trainings, and assistant programs
  • 03Design and run at-scale outreach campaigns to key points of contact to assist with Notion adoption
  • 04Work cross-functionally with sales partners to ensure strong adoption of Notion
  • 05Serve as the in-house product ambassador to elevate customers’ workflows and help them maximize ROI from Notion
  • 06Identify and target strategic customers to engage in order to drive monthly active users and seat expansion
  • 07Proactively identify customers not maximizing their opportunity with Notion and reach out to create an action plan for their success
  • 08Inform and influence the overall growth strategy

Требования

  • 013+ years experience at a fast-growing software company
  • 02Track record of success in a current Customer Success or Account Management role
  • 03Fluent Spanish speaker
  • 04Experience managing a large volume of accounts
  • 05Strong intrinsic motivation to be a top performer and contribute to the team
  • 06Growth mindset and thrive in the building stage of a nascent team
  • 07Motivated by seeing others succeed and grow when partnering with them
  • 08Highly adaptable, easily acclimating to a rapidly changing business and industry
  • 09Enjoy getting to know new people and helping them solve business problems
  • 10Curious and willing to adopt AI tools to work smarter and deliver better results

Условия

  • 01In-person collaboration required; work from office on Mondays, Tuesdays, and Thursdays (Anchor Days)