Notion16.05.2026
Scaled Customer Success Manager, AMER
Полная занятостьУдалёнка
Обязанности
- 01Manage a large portfolio of customers in AMER
- 02Onboard and expand customer base through tailored Notion consultations, trainings, and assistant programs
- 03Design and run at-scale outreach campaigns to key points of contact to assist with Notion adoption
- 04Work cross-functionally with sales partners to ensure strong adoption of Notion
- 05Serve as in-house product ambassador to up-level customers’ workflows and help them get the most return on investment from Notion
- 06Identify and target strategic customers to engage with in order to drive up monthly active users and seat expansion
- 07Proactively identify customers who aren’t maximizing their opportunity with Notion and reach out to create an action plan to help them achieve success
- 08Inform and influence overall growth strategy
Требования
- 013+ years experience at a fast-growing software company
- 02Track record of success in Customer Success or Account Management role
- 03Experience managing a large volume of accounts
- 04Strong intrinsic motivation to be a top performer and contribute to a team
- 05Growth mindset and thrive in the building stage of a nascent team
- 06Motivated by seeing others succeed and grow when partnering with them
- 07Highly adaptable, easily acclimating to a rapidly changing business and industry
- 08Love getting to know new people and helping them solve business problems
Условия
- 01In-person collaboration required: work from office on Mondays, Tuesdays, and Thursdays (Anchor Days)
- 02Competitive cash compensation, equity, and benefits
- 03Location-based compensation: estimated hourly rate for New York $40.77 - $50.77 per hour with $21,200 - $26,400 variable target (OTE $106,000 - $132,000 per year)
- 04Equal opportunity employer with reasonable accommodations for disabilities and disabled veterans