Figma18.05.2026
Senior Credit & Collections Analyst
San Francisco
Обязанности
- 01Own end-to-end collections operations for an assigned book of business: aging management, dunning, dispute resolution, and escalation strategy
- 02Monitor and drive improvement in AR KPIs (DSO, ADD, CEI, % current, bad debt)
- 03Partner with Revenue, Sales, CS, and Finance to resolve billing and payment issues
- 04Support month-end and quarter-end close, ensuring AR-related activities land accurately and on time
- 05Direct and mentor offshore collectors — set priorities, QA work, run cadence
- 06Manage and improve cash application, refund, and write-off processes
- 07Identify and implement automation and AI opportunities across the AR stack
- 08Prepare reporting and provide insights to leadership on AR performance and cash flow trends
Требования
- 015+ years of experience in AR / Collections in a SaaS or high-growth environment
- 02Strong understanding of Quote-to-Cash processes
- 03Proven experience improving collections performance and driving cash flow outcomes
- 04Experience supporting month-end / quarter-end close
- 05Strong analytical skills with proficiency in Excel and data analysis
- 06Ability to operate independently and prioritize effectively in a fast-paced environment
Условия
- 01Full time role
- 02Can be held from one of our US hubs or remotely in the United States
- 03Hourly Base Pay Range: $50.50 — $73.60 USD
- 04Figma offers equity to employees
- 05Benefits including health, dental & vision, retirement with company contribution, parental leave & reproductive or family planning support, mental health & wellness benefits, generous PTO, company recharge days, a learning & development stipend, a work from home stipend, and cell phone reimbursement
- 06Annual bonus plan for eligible non-sales roles