Airbnb31.03.2026
Senior Manager, Supply Tech
United States
Обязанности
- 01Reimagine our GTM technology ecosystem to drive productivity for sales and account management teams and operations teams and ensure we have the right, intelligent technology to help our teams that support hosts through their journeys.
- 02Own unified program roadmaps across Homes, Hotels, Experiences, and Services while partnering cross-functionally to deliver innovative technology and process solutions that keep our teams focused on hosts, not stuck in ineffective tools.
- 03Build and develop a distributed team across multiple verticals, driving talent transformation from enablement-focused to product owner mindset through hiring, performance management, and strategic transitions of contingent workers.
- 04Establish team success and accountability by defining metrics, measuring program outcomes, and building strong stakeholder relationships that enable your team to drive strategy.
- 05Create growth pathways for team members at various career stages while managing geographically distributed teams and technology partners.
- 06Design and execute a unified roadmap strategy across acquisition and account management systems for all supply verticals, with deep hands-on focus on Homes account management.
- 07Lead cross-functional delivery by coordinating complex initiatives across Supply, Operations, Product Marketing, Engineering, and Analytics teams while serving as a thought partner to senior stakeholders on behalf of Supply Tech.
- 08Influence technical architecture by partnering with Business Technology, Platform and Engineering teams to pressure-test business requirements, evaluate build vs. buy decisions, and challenge solutions with business success in mind.
- 09Solve complex business problems by evaluating technology solutions from CRM to custom builds without ego, focusing on capability density and keeping teams focused on hosts rather than ineffective tools.
- 10Partner proactively with Advanced Analytics, various technical teams and other Supply Tech functions to identify collaboration opportunities across shared customer bases.
Требования
- 0112+ years in business systems, GTM product ownership, or technical program management with 3+ years managing distributed teams
- 02Deep expertise in go-to-market systems, particularly acquisition and account management workflows, with strong understanding of Salesforce capabilities, limitations, and alternatives
- 03Proven track record building and transforming teams - hiring, developing talent across experience levels, and managing performance through ambiguity while balancing IC work with management responsibilities
- 04Strategic problem-solving focused on business outcomes with platform-agnostic thinking and strong build vs. buy framework expertise
- 05Strong technical aptitude - can engage in architecture discussions, and engineering decisions with data-driven insights, and serve as technical consultant for non-technical audiences
- 06Exceptional stakeholder management and negotiation skills with VP and Director-level partners, influencing Product and Engineering teams unfamiliar with Sales and Operations organizations
- 07Executive communication skills for high-stakes presentations and ability to articulate complex technical concepts to diverse audiences
- 08Comfortable with ambiguity, complex stakeholder management, and identifying partnership opportunities across functions
- 09SQL proficiency for analysis and requirements definition
- 10Experience managing contingent workforce alongside FTE teams
- 11Background in marketplaces, multi-sided platforms, or B2B2C business models
- 12Familiarity with GTM productivity tools and change management for internal systems adoption
Условия
- 01US - Remote Eligible
- 02Occasional work at an Airbnb office or attendance at offsites as agreed with manager
- 03Must live in a state where Airbnb, Inc. has a registered entity (check excluded states list)
- 04If employed by another Airbnb entity, recruiter will inform eligible states