Airbnb07.04.2026
Market Lead, Experiences
London
Обязанности
- 01Build and manage partner relationships within assigned territory consisting of several hundred Professional Host accounts
- 02Directly manage top-tier accounts to meet and exceed quarterly/annual sales goals
- 03Create and deploy scaled strategies to effectively manage & optimize the long tail of thousands of Professional Hosts in your region
- 04Maintain a baseline understanding of the technical integration of various software partners to provide the appropriate support to your accounts
- 05Educate clients on all significant product changes and cascade feedback on product and policy to the relevant internal stakeholders
- 06Hold regular optimization calls and business reviews with your partners
- 07Develop strong and long-lasting partnerships
- 08Respond to and deliver exceptional service to your accounts in a timely and efficient manner, occasionally traveling to your market to provide in-person support and guidance
- 09Partner cross functionally to address optimization bottlenecks
- 10Leverage AI extensively to achieve maximum speed and high quality in delivery
- 11Support host community programs in your region
- 12Analyze data and utilize data-driven recommendations to identify and action on strategic opportunities in your region to increase sales
- 13Audit supply quality in the field, addressing areas for improvement
- 14Develop deep knowledge of your assigned geographic markets and become the go-to source for all information relating to local trends and market dynamics for internal and external partners
- 15Work cross-functionally with product, communications, public policy, and customer support teams to ensure our long-term market success
- 16Collaborate with local office to advocate for Experiences
- 17Represent Airbnb in external meetings with Professional Hosts and at industry conferences in your market
Требования
- 018+ years of experience in new sales, account management, and partner support
- 022+ years of hospitality/travel industry experience is a plus
- 03Strong time management and prioritization skills
- 04Proven track record of being able to effectively work a leads pipeline or book of business
- 05Proven skillsets at delivering sales growth
- 06Excellent communication and presentation skills and ability to communicate effectively with clients via phone, email, and in-person
- 07Proficient quantitative skills and proven ability to interpret and apply data throughout your day-to-day work
- 08Highly proficient in using CRM software, specifically in working with leads, opportunities, and other core objects
- 09Salesforce experience is a plus
- 10The ability to get things done with constantly changing priorities, projects, and deadlines
- 11Able to travel to assigned markets (when business travel resumes)
- 12Passion for Airbnb, travel, and the sharing economy
- 13Being an Airbnb host is a plus
- 14Proven experience working cross-functionally
- 15Ability to work at both strategic and tactical levels, with a proven track record to execute in ambiguous environments
- 16Well developed priorities and time management skills
- 17Ability to work within tight deadlines, adjust to changes in priorities, and balance short-term needs with long-term strategic initiatives
- 18Charismatic self-starter who is resourceful and self-sufficient
- 19Fluency in English plus a second European language preferred
Условия
- 01The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands
- 02The base pay range shown below is annualized, is subject to change and may be modified in the future
- 03This role may also be eligible for bonus, benefits, and Employee Travel Credits
- 04United Kingdom Annual Pay Range £94,000 — £118,000 GBP