Airbnb15.05.2026
Senior Market Manager, Luxe
London
Обязанности
- 01Drive supply growth for Airbnb Luxe in assigned geographies by acquiring new listings and cultivating host relationships
- 02Serve as the on-the-ground market expert, combining deep knowledge of luxury real estate and travel landscape with a consultative, relationship-first approach
- 03Work with Luxe Guest Services, Content & Quality, and cross-functional teams to ensure every home meets Airbnb Luxe's standards
- 04Lead net-new host and listing acquisition in assigned markets, moving qualified leads through the funnel to meet and exceed quarterly supply goals
- 05Prospect and identify high-quality homes through external research, networking, and partnerships with luxury real estate professionals, property managers, and operators
- 06Qualify incoming leads and deliver fully vetted hosts and listings to the onboarding team with clear handoff documentation
- 07Articulate Airbnb Luxe's value proposition across all formats (phone, email, in-person) tailored to the luxury audience
- 08Own new market launches end-to-end, including lead generation, host recruitment, coordination with Home Quality and Guest Services, and post-launch performance monitoring
- 09Develop a nuanced understanding of markets: desirable neighborhoods, architectural styles, design aesthetics, pricing trends, seasonality, and competitive landscape
- 10Build and maintain localized pitches that resonate with luxury homeowners and real estate professionals in your region
- 11Manage a portfolio of Luxe hosts, serving as their primary point of contact and trusted advisor
- 12Conduct regular business reviews and optimization calls to uncover challenges, identify growth opportunities, and provide data-driven recommendations
- 13Support onboarding of new listings for assigned hosts, ensuring a seamless experience
- 14Design and deploy strategies to manage and optimize long-tail hosts across your markets
- 15Improve listing bookability through performance analysis and targeted host education
- 16Act as the primary liaison between assigned hosts and internal teams (Guest Services, Content & Quality, Product, Policy) for escalated issues and strategic initiatives
- 17Serve as an effective 'air traffic controller' — routing host requests to the right internal resources while maintaining direct host accessibility
- 18Cascade host feedback to relevant stakeholders to inform product and policy decisions
- 19Educate hosts on significant product updates, policy changes, and platform best practices
Требования
- 016+ years of relevant experience in sales, account management, business development, or strategic partnerships — ideally within luxury travel, hospitality, or real estate
- 02Demonstrated track record of hitting or exceeding acquisition and/or revenue targets in a fast-paced, metrics-driven environment
- 03Experience working cross-functionally across teams to influence change and drive results
- 04Familiarity with CRM tools and the ability to maintain rigorous pipeline hygiene and reporting
- 05Strong executive presence with the ability to build credibility and influence senior decision-makers both internally and within the luxury industry
- 06Excellent negotiation skills and the ability to close complex, high-value partnerships
- 07Sharp market instincts — ability to quickly assess a neighborhood, identify a trend, and translate that into actionable strategy
- 08Exceptional written and verbal communication skills; ability to craft compelling pitches and maintain polished host-facing correspondence
- 09Highly organized with the ability to manage multiple priorities, projects, and stakeholder relationships simultaneously
- 10Comfortable operating with ambiguity and adapting quickly in an ever-evolving environment
- 11Deep alignment with Airbnb's mission and a passion for the luxury travel and homes space
- 12A consultative, relationship-first approach — ability to build trust before closing deals
- 13Proactive, solutions-oriented, and self-directed; ability to anticipate and address problems before they escalate
- 14Collaborative by nature — understanding that success in this role is a team sport
- 15Proximity to the UK Market with the ability to travel up to 50% of the year into markets across Europe and the Middle East
- 16English proficiency required, Arabic preferred
Условия
- 01Annual base pay range: £72,000 — £85,000 GBP
- 02Eligible for bonus, equity, benefits, and Employee Travel Credits
- 03Role requires proximity to the UK Market with up to 50% travel across Europe and the Middle East
- 04Team offsites included