Airbnb13.05.2026
Senior Market Manager, Luxe - Thailand
Bangkok
Обязанности
- 01Lead net-new host and listing acquisition in assigned markets, moving qualified leads through the funnel to meet and exceed quarterly supply goals
- 02Prospect and identify high-quality homes through external research, networking, and partnerships with luxury real estate professionals, property managers, and operators
- 03Qualify incoming leads and deliver fully vetted hosts and listings to the onboarding team with clear handoff documentation
- 04Compellingly articulate Airbnb Luxe's value proposition across all formats — phone, email, in-person — tailored to the luxury audience
- 05Own new market launches end-to-end, including lead generation, host recruitment, coordination with Home Quality and Guest Services, and post-launch performance monitoring
- 06Develop a nuanced understanding of your markets: desirable neighborhoods, architectural styles, design aesthetics, pricing trends, seasonality, and the competitive landscape
- 07Build and maintain localized pitches that resonate with luxury homeowners and real estate professionals in your region
- 08Manage a portfolio of Luxe hosts, serving as their primary point of contact and trusted advisor
- 09Conduct regular business reviews and optimization calls to uncover challenges, identify growth opportunities, and provide data-driven recommendations
- 10Support onboarding of new listings for assigned hosts, ensuring a seamless experience
- 11Design and deploy strategies to manage and optimize long-tail hosts across your markets
- 12Improve listing bookability through performance analysis and targeted host education
- 13Act as the primary liaison between assigned hosts and internal teams (Guest Services, Content & Quality, Product, Policy) for escalated issues and strategic initiatives
- 14Serve as an effective 'air traffic controller' — routing host requests to the right internal resources while maintaining direct host accessibility
- 15Cascade host feedback to relevant stakeholders to inform product and policy decisions
- 16Educate hosts on significant product updates, policy changes, and platform best practices
Требования
- 018+ years of relevant experience in sales, account management, business development, or strategic partnerships — ideally within luxury travel, hospitality, or real estate
- 02Demonstrated track record of hitting or exceeding acquisition and/or revenue targets in a fast-paced, metrics-driven environment
- 03Experience working cross-functionally across teams to influence change and drive results
- 04Familiarity with CRM tools and the ability to maintain rigorous pipeline hygiene and reporting
- 05English and Thai language proficiency required
Условия
- 01Role is based out of Thailand overseeing Thailand & SE Asia
- 02Requires up to 50% travel to markets across Thailand & SE Asia
- 03Occasional team off-sites