Airbnb15.05.2026

Senior Business Operations and Growth Lead

Tokyo

Обязанности

  • 01Work with the Country Manager, Japan to develop and execute strategies to grow the success of the Airbnb Platform in the territory.
  • 02Align the functions operating in the country behind common objectives.
  • 03Partner with other teams in the organization on cross‑border projects.
  • 04Understand the needs of the Airbnb community and define levers to help them succeed on the platform.
  • 05Develop strong relationships and provide valuable guidance to help community members grow within the Airbnb marketplace.
  • 06Own and lead the growth of origin guest demand in the market to achieve a 10× penetration increase.
  • 07Partner closely with multiple cross‑functional teams to achieve origin guest ambitions and act as the primary accountable leader for guest demand growth.
  • 08Lead the team from analysis through strategy to execution while operationalizing multiple programs simultaneously.
  • 09Shape country‑level levers and approaches to grow the community in the short term.
  • 10Serve as the point of contact for cross‑functional teams in‑country, in‑region and central to gather feedback and provide insights on key launches.
  • 11Build analysis and frameworks that support decision‑making and goal achievement in the country.
  • 12Own the country’s origin guest growth strategy and oversee its execution and results.

Требования

  • 0110+ years of experience in a consulting role or project management within the tech platform industry.
  • 02Preference for experience in the hospitality or online travel agency (OTA) industry.
  • 03Experience working cross‑functionally with product, marketing, sales operations and enablement teams.
  • 04Ability to take initiative and deal with uncertainties.
  • 05Strong appetite for working with the Airbnb community.
  • 06Ability to manage complex projects and multi‑task with excellent organization skills.
  • 07Pays attention to both details and macro‑level outcomes.
  • 08Seasoned internal and external communicator with strong interpersonal skills.
  • 09Ability to thrive in a fast‑paced, dynamic and ever‑changing startup environment.
  • 10Resilient, learns from mistakes and improves quickly.
  • 11Ability to flourish with minimal guidance, be proactive, and handle uncertainty and ambiguity.
  • 12Data‑driven, can‑do attitude, strategic thinker with passion for new products and solutions.
  • 13Comfortable using Excel and SQL.
  • 14Strong verbal and written communication skills in English.
  • 15Bilingual in Japanese is a big plus.