Samsara4 дня назад
Enterprise Customer Success Manager
8 156–12 338 ₽в месяц · до вычета
РЫНОК
13 634 ₽медиана по профессии
Tech Lead / Team Lead · 356 вакансий с указанной зарплатой
5 092половина предложений: 9 708–18 1041,2 млн
Ниже рынка · выше 17% предложений
Remote - US
Обязанности
- 01Be on the front lines and ensure Samsara’s customers increase the safety, efficiency, and sustainability of their operations with our IoT platform
- 02Conduct workshops to understand your customer's business, recommend how they can best leverage Samsara and partner with your customer on a joint success plan to achieve positive business outcomes
- 03Own executive-level customer strategy by leading data-driven business reviews with senior decision-makers, aligning measurable outcomes to their operational priorities, and translating deep expertise in the Samsara platform into multi-product, industry-specific value narratives that drive adoption, expansion, and long-term partnership across complex enterprise organizations
- 04Deeply understand the Samsara platform’s capabilities and explain them to businesses of all types - field services, utilities, long-haul transportation, school buses, and many more
- 05Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices
Требования
- 014+ years of experience in a Senior Customer Success, Account Management, or strategic consulting role
- 02Exhibits solid priority management and high emotional intelligence required to lead through the demanding, high-visibility complexity of enterprise accounts, while maintaining a passion for taking initiative and going above and beyond in a dynamic, change-heavy environment
- 03Adept at solving complex problems and communicating with executive stakeholders while maintaining poise in high-visibility enterprise accounts
- 04Proven ability to build trust and communicate effectively with various stakeholders
- 05Experience supporting or working with technical products
- 06Bachelor’s degree from a 4-year institution
- 07This role requires up to 25% travel
Условия
- 01Remote position open to candidates residing in the US except SF Bay Metro (CA), NYC Metro (NY), and Washington DC Metro
- 02Up to 25% travel required
- 03Annual base salary range: $97,877.50 — $148,050 USD