ElevenLabs4 дня назад
Customer Success - EMEA - Nordics
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РЫНОК
12 592 ₽медиана по профессии
IT Support / Helpdesk · 115 вакансий с указанной зарплатой
5 250половина предложений: 9 375–16 667132 617
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Полная занятостьУдалёнка
Обязанности
- 01Administer onboarding and enablement tactics across multiple products
- 02Advise on best practices for deploying ElevenLabs across web, mobile, and backend systems
- 03Analyze product usage and performance signals to identify friction points
- 04Unblock adoption and help customers realize measurable value from the platform
- 05Own commercial outcomes across a defined set of accounts
- 06Identify expansion opportunities
- 07Drive renewals and upsells
- 08Partner closely with Sales, Engineering, and Customer Success leadership to turn technical success into durable revenue growth
Требования
- 015+ years of Customer Success or Account Management experience supporting complex B2B SaaS, Developer Tools, or AI/ML products in the Nordics region
- 02Fluent in Swedish and English
- 03Familiarity and experience with building and deploying AI agents
- 04Familiarity and experience with API Integrations, and comfort and knowledge of navigating SDKs
- 05Proven experience driving revenue outcomes, including owning a revenue quota and identifying, qualifying, and closing cross-sell opportunities along with renewals
- 06Excellent problem-solving, technical, and analytical skills to address customer needs and concerns
- 07Strong communication and interpersonal skills, with the ability to build and maintain relationships with customers at all levels of an organization
- 08Strong understanding of the Nordics market landscape and cultural nuances
- 09Self-motivated and able to work independently in a remote or distributed team environment
Условия
- 01Innovative culture
- 02Growth paths with opportunities to drive impact beyond immediate role
- 03Learning & development through an annual discretionary stipend
- 04Social travel with an annual discretionary stipend to meet colleagues
- 05Annual company offsite
- 06Monthly co-working stipend if not located near main hubs
- 07Remote or distributed team environment