Datadog21.08.2025
Commercial Customer Success Manager (DACH; German-speaking)
Зарплата не указана
Dublin
Обязанности
- 01Partner with the sales team to ensure smooth transition and onboarding experience
- 02Proactively build relationships with customers to create mutual trust
- 03Successfully carry-out the full-sales cycle for any growth opportunities in existing customer accounts
- 04Act as advisor to customers to ensure they’re leveraging the Datadog solution effectively
- 05Monitor and identify usage trends to uncover renewal risks and promote greater adoption rates
- 06Collaborate cross-functionally across internal Datadog teams (Support, Product, Finance, and Legal)
Требования
- 01A strong communicator with excellent attention to detail
- 02Motivated by building long-term and long-lasting relationships
- 03Driven by the opportunity to make a visible impact with your work
- 045-7 years of experience in a customer account facing role
- 05Customer-minded, always aiming to provide the most value possible
- 06Excited by working in an ever-evolving and fluid solution focused environment
- 07Experienced in negotiating contract terms and overcoming pricing objections without direct guidance for up-sell and cross sell activities
- 08Must have full professional German language skills, along with experience working with DACH customers
Условия
- 01New hire stock equity (RSU) and employee stock purchase plan (ESPP)
- 02Generous global benefits
- 03Best-in-breed onboarding
- 04Sales training in MEDDIC and Command of the Message
- 05An inclusive company culture, opportunity to join our Community Guilds
- 06Intra-departmental mentor and buddy program for in-house networking
- 07Continuous professional development, product training, and career pathing