MongoDB24.06.2026
Cloud Operations Engineer
Зарплата не указана
Cork
Обязанности
- 01Successfully coordinate and collaborate with a global team of Cloud Operations Engineers who are tasked with ensuring our uptime guarantees to our Atlas customer base
- 02Help scale the worldwide Cloud Operations Engineering team with the strategic implementation and refinement of new processes and tools
- 03Assist in scoping, designing and deploying systems that reduce Mean Time to Resolve for customer incidents
- 04Monitor and detect emerging customer-facing incidents on the Atlas platform; assist in their proactive resolution
- 05Automate routine monitoring and troubleshooting tasks
- 06Diagnose live incidents, differentiate between platform issues versus usage issues, and take the next steps toward resolution
- 07Assist in performing root cause analysis after incident recovered; identifying any breakdowns in processes or workflows that contributed to the event and what changes need to be made to prevent similar events
- 08Contribute to documentation of corner case scenarios, troubleshooting workflows and SOPs
- 09Work alongside our product management, cloud engineering and support organizations by identifying areas for improvement in the management applications powering the Atlas infrastructure
- 10Inform executive leadership and escalation management personnel of major outages
- 11Coordinate and participate in a weekly on-call rotation, where you will handle short term customer incidents (proactively from automated monitoring or through reactive alerts via our Technical Services team)
- 12Creating and monitoring system’s alert dashboards
- 13Reviewing critical events and system logs
- 14Accessing customer instances that underpin their production databases
- 15Performing server administration duties including performance troubleshooting
Требования
- 01Experience with being an on call DevOps, SRE, or Cloud Operations engineer (at least 2 years)
- 02Expertise with Linux system administration, configuration, troubleshooting
- 03Experience in monitoring, system performance data collection and analysis, and reporting
- 04Knowledge of database operations and concepts
- 05Expertise with networking technologies like DNS, TCP/IP, etc.
- 06Familiarity with Amazon Web Services and other Cloud infrastructure platforms (e.g. GCP, Azure)
- 07Knowledgeable about a wide range of web and internet technologies
- 08Capability to write small programs/scripts to solve both short-term systems problems
- 09A CS/CE degree or equivalent experience
- 10At least 1 of the following programming languages: Java, Go, Javascript
- 11A keen interest in learning new things
Условия
- 01Working out of our Dublin or Cork office under our in-office working model Monday to Friday
- 02Weekly on-call rotation
- 03Certain events throughout the year will require volunteering for coverage outside one’s normal work days or work hours
- 04Competitive salary, equity, pension and health insurance
- 05Regular performance, compensation and development reviews
- 0620 weeks Maternity & Paternity leave