MongoDB17 дней назад
Cloud Operations Engineer (2nd Shift, Weekend)
Зарплата не указана
United States
Обязанности
- 01Successfully coordinate with a global team of Cloud Operations Engineers who are tasked with ensuring our uptime guarantees to our Atlas customer base
- 02Help scale the worldwide Cloud Operations Engineering team with the strategic implementation of new processes and tools
- 03Assist in scoping, designing and deploying systems that reduce Mean Time to Resolve for customer incidents
- 04Monitor and detect emerging customer-facing incidents on the Atlas platform; assist in their proactive resolution
- 05Automate routine monitoring and troubleshooting tasks
- 06Diagnose live incidents, differentiate between platform issues versus usage issues, and take the next steps toward resolution
- 07Cooperate with our product management and cloud engineering organizations by identifying areas for improvement in the management applications powering the Atlas infrastructure
- 08Inform executive leadership and escalation management personnel of major outages
- 09Coordinate and participate in a weekly on-call rotation, where you will handle short term customer incidents (from direct surveillance or through alerts via our Technical Services Engineers)
Требования
- 01Experience with being an on call DevOps, SRE, or Cloud Operations engineer (at least 2 years)
- 02Expertise with Linux system administration, configuration, troubleshooting
- 03Experience in monitoring, system performance data collection and analysis, and reporting
- 04Expertise with networking technologies like DNS, TCP/IP, etc.
- 05Knowledge of database operations and concepts
- 06Familiarity with Amazon Web Services and other Cloud infrastructure platforms (e.g. GCP, Azure)
- 07Capability to write small programs/scripts to solve both short-term systems problems
- 08A CS/CE degree or equivalent experience
- 09At least 1 of the following programming languages: Java, Go, Python, Javascript
- 10A keen interest in learning new things
- 11Be a U.S. citizen or U.S. national. Due to the nature of this role and access requirements for FedRAMP environments, this position requires work to be performed on U.S. soil.
- 12Willingness and ability to participate in pager duty rotations during nights, weekends and holidays (approximately one out of every six weeks), at least during an initial ramping period (and potentially permanently).
- 13Willingness and ability to work 2nd shift weekend hours (3pm - 12am EST; Saturday - Wednesday)
Условия
- 01Competitive salary, equity, pension and health insurance
- 02Regular performance, compensation and development reviews
- 0320 weeks Maternity & Paternity leave to spend time with new arrivals