Cloudflare8 дней назад
Network Security Engineer
Зарплата не указана
Hybrid
Обязанности
- 01Serve as a trusted technical advisor for enterprise customers, responding to and resolving inquiries and incidents related to network security and performance
- 02Work directly with customers to diagnose, troubleshoot and resolve complex technical issues involving DDoS mitigation, firewall rules, SSL/TLS, network configuration, and other security configurations
- 03Create and maintain knowledge base articles, technical guides, and troubleshooting documentation for internal and customer use
- 04Compare traffic signatures and attributes including IP addresses, cookie variations, HTTP headers, and JavaScript footprints to determine good vs malicious traffic
- 05Advise customers on filtering malicious traffic using Cloudflare tools like Magic Transit, Network Firewall, WAF, IP reputation lists, packet inspection, blocklisting, allowlisting, and rate limiting
- 06Work with Engineering and Product teams to improve products and tools
- 07Utilize generative AI and automation tools to streamline log analysis, accelerate root-cause analysis during security incidents, and optimize customer response times
Требования
- 01Minimum of 4 years experience as Network Security Engineer / Technical Support Engineer / Sr. Support Engineer supporting networking or web security products
- 02Exceptional troubleshooting and problem-solving skills
- 03Strong customer service orientation and communication skills
- 04Ability to work independently and collaboratively in a fast-paced, dynamic environment
- 05Strong understanding of network protocols including TCP/IP, DNS, HTTP/S, and BGP
- 06Understanding of anycast routing concepts and implementation
- 07Experience with tools such as iptables and looking glass
- 08Proven experience troubleshooting network connectivity issues, BGP routing, and GRE tunnels
- 09Experience performing packet capture analysis
- 10Confident with command line and tools including curl, dig, traceroute, openssl, git
- 11Experience in web development and/or hosting environment installing and configuring web servers like Apache, Nginx, Caddy and IIS
- 12Competent at writing scripts in Bash, Python, JavaScript or other scripting languages
- 13Experience with PostgreSQL, MySQL, MS SQL, and other database servers
- 14Bachelor’s degree in Computer Science, Cybersecurity, or related field (or equivalent experience)
- 15Relevant certifications such as CISSP, GCIA GCIH, GCFA, GCFE or equivalent
Условия
- 01Location: Singapore