OpenAI03.06.2026
Strategic Operations Lead, User Safety & Risk Operations
Зарплата не указана
Полная занятостьУдалёнка
Обязанности
- 01Lead strategic operational builds from ambiguous problem statement to implemented operating model, including scope, owners, workflows, milestones, risks, and success measures
- 02Build launch and early-life operating models for complex partner deployments, including monitoring cadence, escalation paths, ownership maps, reporting expectations, and follow-up mechanisms
- 03Translate technical, policy, safety, privacy, and operational constraints into practical workflows that teams can execute
- 04Define how safety and risk signals should be monitored, reviewed, packaged, escalated, and tracked through resolution
- 05Partner with senior leaders across USRO and cross-functional teams to translate business, product, safety, and operational needs into clear execution plans
- 06Use data and operational signals to understand workflow health, capacity needs, bottlenecks, quality gaps, and risks
- 07Identify where AI tools, automation, lightweight systems, or better workflows can reduce operational burden and improve consistency
- 08Keep operating models current as data pipelines, tooling, dashboards, partner processes, and ownership mature
Требования
- 018+ years of experience in operations, strategy and operations, product operations, technical program management, trust and safety operations, risk operations, implementation or management consulting, or a related field
- 02Track record of leading complex, ambiguous work from problem framing through execution
- 03Strong technical fluency, including the ability to reason through data flows, system ownership, logs, dashboards, tooling gaps, and failure modes
- 04Strong data literacy, including experience using SQL, spreadsheets, dashboards, and metrics to analyze workflows, assess risk, identify gaps, and drive decision making
- 05Comfortable operating where data access, tooling, ownership, or policy thresholds are incomplete or changing
- 06Able to work closely with Product, Engineering, Data Science, and technical operations teams; ask the right questions; and translate technical constraints into operational requirements
- 07Pragmatic about sequencing: knows what must be ready for launch, what can be monitored before action is taken, and what needs to become durable over time
- 08AI-fluent, with a track record of using AI tools to move faster, improve quality, or create operational leverage
- 09Strong interpersonal judgment, with the ability to build trust across teams while keeping ownership, accountability, and escalation paths clear
- 10Implementation-oriented and comfortable building the workflow, not just defining the strategy
- 11Able to operate at a fast pace while staying organized, calm, and effective in high-ambiguity environments
- 12Tool-agnostic and resourceful, with a track record of quickly learning unfamiliar systems and building effective solutions with limited resources, including lightweight tools, AI-assisted workflows, dashboards, documentation, and process design
Условия
- 01Location: San Francisco, CA
- 02hybrid, 3 days/week in-office