Robinhood8 дней назад
Staff Product Manager, Platform Operations
Зарплата не указана
Menlo Park
Обязанности
- 01Set the long-term vision, strategy, and priorities for the platform team supporting Robinhood's Fraud and Account Operations
- 02Own the multi-year product roadmap for the case-management and investigation tooling, to prevent complex fraud vectors and protect customer assets
- 03Drive AI-based automation of fraud alert resolution and account lifecycle claims, owning the leadership metrics tracked against these goals
- 04Reduce friction and ticket volume for customers affected by fraud controls, partnering on messaging, self-serve flows, and policy clarity
- 05Architect and implement foundational services, policies, and system controls to ensure Robinhood remains a secure, trusted platform for financial activity
- 06Partner with compliance, operations, privacy, engineering, data science, and legal teams to ship high-impact platform tools and mitigate systemic fraud
Требования
- 01Bachelor’s or Master's Degree, or equivalent practical experience
- 028+ years of product management experience, specifically building and shipping internal tools, fraud/risk operations platforms at scale
- 03Direct experience shipping AI/ML-based automation and expertise in leveraging product analytics to guide critical product decisions
- 04Proven ability to synthesize complex, ambiguous problems into clear, executable strategies that align with overarching business goals
- 05Strong technical depth with case management systems, workflow automation platforms or risk decisioning engines
- 06High self-motivation with a track record of driving complex initiatives from conception to completion
Условия
- 01Role is based in Menlo Park, CA, New York, NY, with in-person attendance expected at least 3 days per week
- 02Performance driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching
- 03100% paid health insurance for employees with 90% coverage for dependents
- 04Access to the best AI tools on the market and continuous AI skill-building for every employee
- 05Lifestyle wallet - a highly flexible benefits spending account for wellness, learning, and more
- 06Employer-paid life & disability insurance, fertility benefits, and mental health benefits
- 07Time off including company holidays, paid time off, sick time, parental leave
- 08Exceptional office experience with catered meals, events, and comfortable workspaces
- 09Base Pay Range: Zone 1 $191,000 — $225,000 USD, Zone 2 $168,000 — $198,000 USD, Zone 3 $150,000 — $176,000 USD