Veeva Systems4 days ago
Product Expert - Clinical Data Management - India
Salary not specified
MARKET
15,900 ₽median for this role
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Full-TimeIndia - Hyderabad
Responsibilities
- 01Build and foster highly engaged Users Communities; regularly engage with customers in forums to provide clear communication that drives understanding, education, promotes product adoption, and delivers customer value
- 02Represent the Product organization in customer meetings, online communities, and at industry events
- 03Drive increased customer value through release education and product capability promotion
- 04Capture and relay customer needs and industry-specific learnings to Product Management team to inform product decisions and improve designs
- 05Collaborate effectively with Veeva field teams to drive customer success, product excellence, best practices, and Veeva Product success
- 06Be the product evangelist and provide subject matter expertise for Veeva EDC and Veeva DQS products
- 07Act as a champion for Veeva's key product enhancements including AI and RBQM visions
- 08Provide product education to Veeva Clinical Data customers in meetings and online communities
- 09Gather, analyze, and prioritize customer feedback and feed insights into release planning
- 10Collaborate with Product teams to deliver valuable content and resources for product and release communication
- 11Provide cross-functional support to internal teams including Services, Strategy, Sales, and Product Support
Requirements
- 015+ years working in the Clinical Management space from Product Management, Consulting or Professional Services/Implementation roles
- 02Recent hands-on experience with Veeva EDC and/or Veeva DQS
- 03Ability to understand customer business requirements and translate them to technical product requirements, preferences, and limitations
- 04Ability to understand Product Vision, Technical Specifications and Software Development Documentation, and translate them into language for business and technical stakeholders
- 05Experience in interacting with customers from business users, IT departments, and executive suite, as well as internal teams
- 06Strong analytical skills and English skills (written, verbal, and formal presentations)
- 07Strong passion for emerging technologies (specifically AI) and ability to grasp how AI-driven features solve clinical trials challenges
- 08Self-directed team player with a positive attitude
- 09Willingness to travel between 15-30%
- 10Based in India
What we offer
- 01Work Anywhere company supporting flexibility to work from home or in the office
- 02Global company with headquarters in San Francisco Bay Area and offices in more than 15 countries
- 03Equal opportunity employer