Flexport6 days ago

Senior Ocean Planning Associate

Salary not specified
MARKET
13,534median for this role
Tech Lead / Team Lead · 166 jobs with disclosed pay
5,250half of the offers: 9,771–18,1061.2 млн
The employer didn't disclose pay — compare with the market yourself.
Bangkok

Responsibilities

  • 01Manage the full cycle of shipment planning and bookings — from forecasting and allocation control to SO release.
  • 02Coordinate daily with Account Management, Procurement, Allocation & Yield, and carrier offices to secure capacity and protect critical shipments.
  • 03Maintain accurate space visibility across Flexport systems (e.g., FFA, Fulfillment Management Tool - FMT) and sailing schedules.
  • 04Drive optimal space utilization while ensuring compliance with carrier allocation rules and performance metrics.
  • 05Serve as the first point of escalation for booking exceptions, space shortfalls, and service disruptions.
  • 06Leverage your relationships with carrier local offices to resolve issues quickly — SO pushes, equipment release, or rollover prevention.
  • 07Monitor carrier KPIs (on-time performance, equipment availability, service quality) and flag trends to Procurement and Operations Excellence teams.
  • 08Identify workflow gaps and propose process enhancements to improve speed and accuracy.
  • 09Share market intelligence and seasonal trends across internal teams to support trade-lane strategy.
  • 10Partner with Product and Engineering to enhance planning tools and data automation.

Requirements

  • 01Bachelor's degree
  • 025–7 years of experience in freight forwarding, ocean carrier operations, or logistics planning.
  • 03Proven track record of working closely with carrier local offices or directly in a carrier customer service role.
  • 04Strong understanding of TPEB tradelanes, allocation cycles, and equipment control.
  • 05Excellent communication skills in both Thai and English.
  • 06Detail-oriented, calm under pressure, and highly organized.
  • 07Proactive, data-driven problem solver who thrives in a fast-moving environment.

What we offer

  • 01Based in Bangkok office